Home
overview

Building on successive sell out conferences in the Aviation sector, SMi have produced a unique conference which deals exclusively with the crucial issues brought by the Liberalisation of Ground Handling Services.

Are YOU clear about the practicalities of complying with the EU Directive on Ground Handling?
Has YOUR organisation assessed and prepared for the impact of the Directive?
Are YOU clear about how the EU Ground Handling Directive can work for you?
Do YOU understand how ground handling competition could effect quality standards?
Do YOU know how to get what you want from the tendering process?
Has YOUR organisation assessed how best to maintain safety and security effectively?

If the answer to any of thee questions is NO then you cannot afford to miss this vital conference. This is your unique opportunity to gain a complete understanding of the vital issues raised by the implementation of the EU Ground Handling Directive and to learn about the acheivements and challenges of speakers from all over Europe.

The October 1996 European Commission directive has liberalised the ground handling services in all European airports. In practical terms, this means that from January 1999 airports handling more than 3 million passengers a year will have to open their ground handling services up to competition from self-handlers and third parties. From the year 2000 this directive will also cover airports handling more than 2 million passengers a year. This directive will have an impact on the entire aviation industry, from independent ground handlers to airlines to airports, increasing competition and reducing monopolies.

This conference will give you an overview of the effect of the European Commission directive on Ground Handling, clarifying the directive in places that it is ‘open to interpretation’, preparing organisations for the impact of the directive and looking at practical ways in which the changes can be successfully implemented.

Conference programme

8:30 Registration and Coffee

9:00 Chairman's Opening Remarks

David Hurst

David Hurst, Editor, Airport Support

9:10 OPENING ADDRESS - THE AIMS OF THE EU DIRECTIVE ON GROUND HANDLING

Frederik Sørensen

Frederik Sørensen, Head of Division Aviation Policy, European Commission

  • Assessing the impact of the EU Ground Handling directive
  • Main problems encountered with the directive so far
  • Implications of extensions to ground handling monopolies at airports
  • Exemptions that airports are entitled to under the EU directive
  • Providing space at airports - is this obligatory or discretionary?
  • The future for the Ground Handling market after the EU directive has taken effect
  • 9:40 IMPLEMENTING THE EU GROUND HANDLING DIRECTIVE

    Bob Cotterill

    Bob Cotterill, Head of Economic Policy, Civil Aviation Authority

  • The programme of implementation
  • The role of the CAA
  • How have airports responded to the directive?
  • Assessing the constraints at airports
  • The practical effect of the directive
  • 10:20 THE IMPACT OF LIBERALISATION ON MARKET GROWTH

    John Willis

    John Willis, Chief Executive, Servisair

  • Ground handling services - a growth market
  • New markets - opportunities for expansion
  • The impact of increased competition on the quality and cost of ground handling services
  • Impact of lower margins on quality
  • Keeping high standards of service in the ground handling market
  • Future of ground handling under the EU directive
  • 11:00 Morning Coffee

    11:20 IMPACT OF LIBERALISATION ON GROUND HANDLING COMPANIES

    Bob Kievits

    Bob Kievits, Managing Director, Europe, Middle East and Africa, Ogden Aviation

  • Impact of greater competition on ground handling
  • Reduction in costs and lower markets
  • How realistic are the opportunities for expansion into new markets?
  • Opportunities for alliances with airlines
  • Barriers to liberalisation - job losses, safety issues
  • The future for ground handling services after full liberalisation
  • 12:00 LIBERALISATION - AN INTEGRATORS VIEW

    Neale Millett

    Neale Millett, European Airside Operations Manager, European Air Transport, DHL

  • Cargo handling - also a growth market
  • The Integrators requirements - a new market
  • The impact of increased competition on quality and cost of ground handling services
  • Impact of lower margins on quality
  • Continued requirement fo the ‘smaller’ ground handler
  • Keeping high standards of service in the ground handling market
  • 12:40 Lunch

    14:00 GROUND HANDLING SERVICES AND EC COMPETITION LAW

    Alfred Merckx

    Alfred Merckx, Head of EC Department, Sinclair Roche and Temperley

  • Is the Directive effectively implemented?
  • Gaining access to liberalised ground handling services
  • Remaining ground handling monopolies and how to deal with them
  • Using the EC competition rules in practice
  • Remedies for injured operators
  • 14:40 IMPACT OF THE GV DIRECTIVE ON GROUND HANDLING COMPANIES

    Luc Meurrens

    Luc Meurrens, Managing Director, Belgavia

  • Assessing the ground handling market in Europe - impediments and opportunities for getting into new markets
  • Developing a strategy for expansion
  • Creation of ground handling networks
  • Basic requirements for networks to function
  • Assessing the potential impact of price versus quality
  • Setting criteria for monitoring quality of ground handling services
  • 15:20 Afternoon Tea

    15:40 IMPACT OF THE EU DIRECTIVE ON QUALITY OF GROUND HANDLING SERVICES

    Mark Darby

    Mark Darby, Head of Aviation Consulting, Deliotte and Touche

  • Who will be affected?
  • Will it lead to airlines (regularly) switiching handling agents?
  • Will the directive lead to lower costs? If yes, will lower costs mean lower standards?
  • Measures to ensure that standards are maintained (or improved)
  • Ensuring continuing high levels of quality and effectiveness of ground handling
  • Setting operating criteria for selecting and monitoring ground handling services
  • 16:20 RECENT LEGAL ASPECTS OF GROUND HANDLING AGREEMENTS

    Reg Bench

    Reg Bench, Senior Aviation Manager, Williamson and Horrocks

    17:00 Chairman’s Closing Remarks and Close of Day One

    8:30 Re-registration and Coffee

    9:00 Chairman's Opening Remarks

    Laurence Price

    Laurence Price, Air Transport Consultant and Advisor, UK House of Commons Select Committee on Transport

    9:10 KEYNOTE ADDRESS - THE IMPACT OF LIBERALISATION ON GROUND HANDLING OPERATORS

    Peter Pflugbeil

    Peter Pflugbeil, Senior Vice President, Aviation Ground Services, Flughafen Frankfurt Main

  • The impact of the EU ruling on ground handling at Frankfurt Airport
  • Impact of the increases in service providers
  • Potential decreases in air traffic due to strains on ground services
  • The future of ground handling services at Frankfurt Airport
  • 9:40 OPTIMISING LIBERALISATION

    Frans Goudsmit

    Frans Goudsmit, Managing Director, Aero Groundservices

  • Tender vs open market
  • Impact of competition on quality and price
  • Equal and fair opportunities
  • Liberalistion resulting in the longlasting improvement of cost and services tenders
  • 10:20 CURRENT STATUS OF GROUND HANDLING LIBERALISATION

    Christian Gordin

    Christian Gordin, Director, Ground Operations, Malmö Aviation

  • Current EU policy on liberalisation of ground handling
  • New opportunities for ground handling services
  • Selfhandling opportunity or not..
  • Current status for airports not reaching criteria for handling competition
  • Building partnership between handling companies, airport authorities and airlines
  • Handling quality and airport standards
  • 11:00 Morning Coffee

    11:20 MONITORING THE PERFORMANCE OF GROUND HANDLING SERVICES

    Richard Gooding

    Richard Gooding, Managing Director, London City Airport

  • Defining the key areas required to keep high standards of ground handling
  • Setting benchmarks to monitor quality of service against
  • Options for measuring performance - how can you establish a system?
  • Building a measuring procedure which is achievable and ensures high standards
  • Timescales of monitoring - how often should quality issues be addressed?
  • Working with the operator/airport to ensure high standards are aspired to by all parties
  • 12:00 HOW LIBERAL IS THE EU GROUND HANDLING DIRECTIVE

    Peter Gerber

    Peter Gerber, General Manager, Intergroup Clearing, Lufthansa German Airlines

  • Overview of the EU ground handling liberalisation directive
  • Challenges faced after implementation of the EU directive
  • Allowances for restriction in airside services
  • Effect of the directive on smaller European airports
  • Has the liberalisation come too late and too restricted?
  • Taking ground handling liberalisation forward
  • 12:40 Lunch

    14:00 IMPACT OF THE EU DIRECTIVE ON QUALITY OF GROUND HANDLING SERVICES

    Tim Briers

    Tim Briers, Commercial Director, Midland Airport Services

  • Assessing the potential impact of value vs quality
  • Measures to ensure that lowering of costs will not lower quality
  • Areas which could have an impact on safety and security
  • Ensuring continuing high levels of quality and effectiveness of ground handling
  • Setting operating criteria for selecting and monitoring ground handling services
  • 14:40 MONITORING THE PERFORMANCE OF GROUND HANDLING SERVICES

    Mary Dewhurst

    Mary Dewhurst, Flight Safety Audit Manager, Britannia Airways

  • Defining the key areas required to keep high standards of ground handling
  • Setting benchmarks to monitor quality of service against
  • Options for measuring performance - how can you establish a system?
  • Building a measuring procedure which is achievable and ensures high standards
  • Timescales of monitoring - how often should quality issues be addressed
  • Working with the airport to ensure high standards are aspired to by all parties
  • 15:20 Afternoon Tea

    15:40 SAFETY ISSUES SURROUNDING LIBERALISATION OF GROUND HANDLING

    Ainars Fogels

    Ainars Fogels, Ground Handling Manager, Riga International Airport

  • The implications of using several ground handlers at airports
  • Impact on groundside/airside communications
  • Duplication of resources
  • Ramp Management
  • Impact of airlines’ alliances to small airports as a ground handling operator
  • How duplication of resources can impact on the environment
  • 16:20 MANAGING THE CHANGE

    H-Michael Damm

    H-Michael Damm, General Manager, Lufthansa Airport Services, Brussels

  • Meeting the challenges and expectations set by the EU directive
  • Overcoming the different interpretations of the directive
  • Assessing your needs to accommodate multiple ground handling operators
  • Preparing for staff restructuring and possible redundancies
  • Managing the change - adjusting to loss of revenue and control
  • Managing the change for the long term - looking to the future
  • 17:00 Chairman's Closing Remarks and Close of Conference

    +

    Hotel Britstol Stephanie

    91-93 Avenue Louise
    Brussels B-1050
    Belgium

    Hotel Britstol Stephanie

    HOTEL BOOKING FORM

    Title

    SubTitle
    speaker image

    Content


    Title


    Description

    Download


    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

    Event Title

    Headline

    Text
    Read More

    I would like to speak at an event

    I would like to attend an event

    I would like to sponsor/exhibit at an event

    SIGN UP OR LOGIN

    Sign up
    Forgotten Password?

    Contact SMi GROUP LTD

    UK Office
    Opening Hours: 9.00 - 17.30 (local time)
    SMi Group Ltd, 1 Westminster Bridge Road, London, SE1 7XW, United Kingdom
    Tel: +44 (0) 20 7827 6000 Fax: +44 (0) 20 7827 6001
    Website: http://www.smi-online.co.uk Email: events@smi-online.co.uk
    Registered in England No: 3779287 VAT No: GB 976 2951 71




    Forgotten Password

    Please enter the email address you registered with. We will email you a new password.