Profitable Data Management in Retail Banking

SMi are delighted to present our conference on Profitable Data Management in Retail Banking. This event is part of SMi’s extended series of retail banking events for 2007, such as Branch Banking – Strategies & Profitability and Contactless Cards, which have been widely acclaimed by senior bankers and financial services industry experts. Due to demand we are increasing our portfolio of retail banking conferences. Hear recent feedback from our exceptional Branch Banking – Strategies & Profitability and Contactless Cards events:

“I do think this was one of the most interesting conferences I have participated in, and I hope to be involved again next year.”
Maris Graudins, Head of Branch Network, Hansabanka

“A Comprehensive and authoritative line-up, a superb group of case studies.”
David Cavell, Adviser to the Financial Services Industry

Profitable Data Management in Retail Banking will focus on key issues such as Data Warehousing, Marketing and CRM, Customer Modelling & Analytics, Business Intelligence, Financial Management and Compliance requirements. We will address the importance of information in support of decision-making and in identifying new revenue streams in retail banking.

Learn how better data management strategies can give you a competitive edge by increasing customer loyalty and reducing churn. Our speaker faculty will include senior bankers from 12 prestigious financial institutions:

• ABN Amro, Thomas Gruter, Vice President Business Solutions for sales services and operational CRM
• Allied Irish Bank, Michael McMorrow, Enterprise Data Warehouse Development Manager
• Bank of Ireland, Peter McConkey, Head of Marketing & Communications
• Barclaycard, Craig Ashby, Business Solutions Director
• Caixa Geral de Depósitos, Henrique Nicola, Head of DW and CRM
• Credit Suisse, Alex Nippe, Director of Analytical CRM
• Ceska Sporitelna, Vaclav Hruby, Head of Campaign Management
• Ceska Sporitelna, Petr Ptacník, Head of Data Mining
• Finansbank (Turkey), Kunter Kutluay, Head of CRM
• Gjensidige Forsikring, Kari Opdal, Head of CRM and Customer Programs
• Nordea Bank, Jeanette Møller, Senior Master Data Program Manager
• Zagrebacka Banka, Sandra Bilandzic, Director of Risk Management Architecture
Department

In addition they will be joined by the following industry experts:
• IBM Software Group, Shahin Taromsari, Information on Demand Strategy Leader
• Nigel Holland Consultancy, Nigel Holland, Managing Director (Former Lloyds TSB Head of Data Warehousing)
• Cap Gemini, Will Aston, Chief Technology Officer
• Detica, David Porter, Senior Manager
• Dataflux, Colin Rickard, Managing Director
 Cap Gemini, Will Aston, Chief Technology Officer - Financial Services UKI