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Why you should attend:

Learn from banks that have demonstrated best practice in cards marketing and payment solutions

Discover how innovative and exciting developments in the cards market can enable you to differentiate your cards offering

Discuss and debate the issues involved in the implementation of the Single Euro Payments Area

Understand how mobile payments will feature in the changing payments landscape

Visit exhibition stands and make the most of this networking opportunity

Benefit from networking with speakers including:

  • Gerard Hartsink, Chairman, European Payments Council & Vice President, ABN AMRO
  • Peter Clason, Vice President, Country Manager Nordic, American Express
  • Jan Molema, Manager EU Affairs & Advisor Payment Cards, European Retail Round Table (ERRT)
  • Jarkko Anttiroiko, Vice President, OP Bank Group
  • David Harrison, Head of Government Services, Visa Europe
  • Lauri Pesonen, Director, Nokia Ventures Organisation, Nokia
  • Nicki Bisgaard, Product Sales Specialist, Corporate Payment Solutions, MasterCard Europe

Conference programme

8:30 Registration & Coffee

9:00 Chairperson's Opening Remarks

Francesca  Terrell

Francesca Terrell, Senior Project Manager, Nordea

9:20 SEPA – THE WAY FORWARD

Gerard Hartsink

Gerard Hartsink, Chairman, European Payments Council

  • Update on the road-map programme
  • The status of the new payment schemes for credit transfers and direct debits
  • The evolution of cards
  • The standards dimension
  • Plans for roll-out and migration
  • Discuss and debate the issues involved in this self-regulatory initiative
  • 10:00 SCANDINAVIAN MARKET UPDATE

    David Woods

    David Woods, Managing Director, Alfred Berg

  • A brief summary on developments
  • Are there real technological advances?
  • What the consumers want
  • Where is the market going?
  • How do investor behaviour patterns relate to card trends?
  • The role of foreign banks in the region
  • 10:40 Morning Coffee

    11:10 THE POWER OF PARTNERSHIPS

    Peter Clason

    Peter Clason, Vice President, Country Manager Nordic, American Express

    11:50 Will Europe have common transaction processing market?

    Gerd Muller

    Gerd Muller, Regional Vice President Nordic, Baltic and CIS, First Data International

  • Banking consolidation is driving processor consolidation
  • How much scale will be enough to survive?
  • Will SEPA break down the last entrance barriers?
  • Impact to Nordic card markets
  • 12:30 Networking Lunch

    14:10 GROWTH OF CARD USE IN THE BALTICS

    Raulis  Üksvarav

    Raulis Üksvarav, Director of Acquiring, Hansabank Markets

  • Understanding customer behaviour
  • Value-added benefits by using card?
  • Benchmarking against the best in Europe
  • 14:50 PANEL DISCUSSION

    David Woods

    David Woods, Managing Director, Alfred Berg

    Jarkko Anttroiko

    Jarkko Anttroiko, Vice President, Product Development, OP Bank Group

    15:10 Afternoon Tea

    15:40 SEPA - threats and opportunities

    Rolf  Myrhage

    Rolf Myrhage , Managing Director , PoinSys

    16:20 STRATEGIES FOR PAYMENT PROCESSORS IN THE NORDIC REGION

    Susanne Brønnum

    Susanne Brønnum, Senior Vice President, Strategic Sales, PBS

  • Trends and figures for the card processing market
  • Differences between card processing companies and their strategies
  • From national monopolies to international players
  • What will consolidation mean for the industry?
  • 17:00 Chairperson’s Closing Remarks and Close of Day One

    17:05 NETWORKING DRINKS RECEPTION

    8:30 Registration & Coffee

    9:00 Chairperson's Opening Remarks

    Francesca  Terrell

    Francesca Terrell, Senior Project Manager, Nordea

    9:10 HOW HAS THE FINNISH CARD MARKET PERFORMED?

    Jarkko Anttroiko

    Jarkko Anttroiko, Vice President, Product Development, OP Bank Group

  • EMV implementation in Finland
  • Migration to SEPA compliant cards
  • Latest developments
  • 9:40 TOWARDS A FAIR DEAL ON PAYMENT CARDS

    Jan  Molema

    Jan Molema, Manager EU Affairs and Advisor Payment Cards, European Retail Round Table

  • Introduction
  • Payments in Europe
  • Cost of cards
  • Retailer’s views
  • Actual developments in the regulatory field
  • How to get a fair deal?
  • 10:10 SECURITY ISSUES IN ELECTRONIC PAYMENT

    Torben Ellgaard

    Torben Ellgaard, Product Manager, Electronic Transactions, Sagem

  • Approval of PIN entry devices
  • National traditions and international approvals
  • Focusing on essential issues - balancing costs
  • Finding solutions for practical implementations
  • 10:40 Morning Coffee

    11:10 GOVERNMENT PROCUREMENT CARD (GPC VISA)

    David  Harrison

    David Harrison, Head of Government Services, Visa Europe

  • The Government procurement card process
  • Why do treasury and audit departments endorse and recommend GPC Visa?
  • Increase visibility on what is purchased, who has made each purchase, which suppliers are used, how much is spent and when
  • Achieve significant cost and efficiency savings by moving away from traditional paper based manual processes
  • What controls can you have with GPC Visa?
  • Integrating GPC Visa into e-Procurement
  • How to implement a successful programme
  • 11:40 MAKING SMALL BUSINESSES A BIG DEAL

    Nicki Bisgaard

    Nicki Bisgaard, Product Sales Specialist Corporate Payment Solutions, MasterCard

  • The SME market opportunity
  • Customer requirements and expectations
  • The MasterCard approach
  • Making it all happen
  • 12:10 Networking Lunch

    14:00 THE DANISH CARD MARKET

    Nils Hilbard

    Nils Hilbard, Director, Payment Cards, PBS A/S

  • Updated facts and figures
  • Dankort after the change in legislation in the spring 2005
  • Status on the EMV migration
  • SEPA Cards in Denmark
  • 14:30 MOBILE PAYMENT TECHNOLOGY

    Lauri Pesonen

    Lauri Pesonen, Director, Head of Mobile Payments, Nokia Group

  • Near Field Communication (NFC) and mobile proximity services
  • NFC based mobile payment solution – a credit card in your phone
  • NFC based ticketing solution – a transport ticket in your phone
  • Experience from NFC projects
  • 15:10 THE EMERGING MOBILE FINANCIAL SERVICES ECOSYSTEMS

    Bishwajit  Choudhary

    Bishwajit Choudhary , Ecosystem Work Group Leader (Mobey Forum) & Senior Consultant, Strategic Projects, Bankenes Betalingssentral AS (Norway),

  • Mobile Financial Services (MFS) landscape
  • MFS Ecosystem (rationale & stakeholders)
  • Understanding the generic Ecosystem architecture
  • MFS business Ecosystem scenarios: descriptions & consequences
  • Mobey Forum conclusions and recommendations
  • 15:50 Chairperson’s Closing Remarks followed by Afternoon Tea

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    Workshops

    Managed Services
    Workshop

    Managed Services

    Sheraton Stockholm Hotel and Towers
    25th January 2006
    Stockholm, Sweden

    Sheraton Stockholm Hotel and Towers

    Tegelbacken 6
    PO Box 195
    Stockholm SE-101 23
    Sweden

    Sheraton Stockholm Hotel and Towers

    HOTEL BOOKING FORM

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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