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The value of Big Data to the retail financial services industry is estimated to reach more than £6 billion over the next few years, which means big business for the industry!
 

However in order to ‘harness’ this potential, banks must recognise that they are sitting on a vast amount of information which – if it can be easily accessed and cost-effectively managed, not only has the potential to create large revenue streams for them, but also provide new insights and opportunities, for both their clients and themselves.


After an extremely successful launch, SMI are proud to present the 2nd Annual Big Data in Retail Financial Services Conference, 27th November, 2014, London.This event will help business leaders make better sense of the real data they have, get to it quickly and make the right, cost-effective decisions. So if the task of processing increasingly large volumes of data in a timely manner is a major challenge for your organisation come and join us! Packed full of timely presentations and real life case studies, this great networking opportunity will show you where and how to use Big Data to gain a competitive advantage. 
 


Key Topics Include:
• Data retention- what to keep and how long to keep it?
• Emerging technologies that can make a real difference to managing your big data
• Regulatory updates
• Cross border issues – what are the limits on sharing data outside of your jurisdiction
• And much more!

Previous testimonials include:
‘Excellent presentations from all of the speakers and a real eye opener into the evolution of data and the role intelligent analysis will play’- Laser UK


'Really enjoyed the conference and found the case studies very interesting to hear’ - Allianz
 

This timely networking event is designed for people at the forefront of big data in financial services…and those who want to be at the forefront.

 

• Reach finance professionals who are preparing for the big data ‘revolution’
• Discover the best tools to achieve your business goals
• Learn how to better analyse your big data to minimize risks and maximize gains
• Network and learn from your industry peers

Senior Vice Presidents, Vice Presidents, Directors, Heads of Department with responsibility in the following departments:-


• Customer Analytics
• Research
• Business Intelligence
• Customer Marketing
• Customer Insight
• Product Development
• Enterprise IT Architecture
• IT/ IT Infrastructure
• Platform Technology
• Product Marketing
• Market Analysis and Strategy
• Data Management
• Data Mining
• Digital Technology
• Social Media Customer Engagement
• Marketing Analytics
• Fraud Control
• Customer Relationship Management
• Credit Risk
• Risk Management
• Online-Banking
• Digital Marketing
• eChannels
• Customer Service
• Data Privacy
• Single Customer View
• Business Change and IT
• Risk Management
• Strategic Marketing
• Strategic & Business Insights
• Credit Risk Management
• Decision Analytics
• Pricing
• Underwriting
• Claims Management

Advanced Performance Institute; AIMIA; Allianz; Allianz Deutschland; American Express; Avios; Bandwith Recruitment; Barclays Bank; BBVA; BNP Paribas Fortis; BNY Mellon; C & M Publications; Co-operative Bank Plc; CSOB; Customer Insight Solutions; e-laCaixa; ERN Global; Euronet 360 Finance Ltd; FICO ; Fidelity Investments; Financial Sector Technology; Fraud Consulting Ltd.; Hall & Partners; Hitachi Ltd; HSBC; Icm Research Limited; Intesa Sanpaolo SPA; Kalixa; KBC Banking & Insurance; Kevin Smith Consulting; Laser UK; Lloyds Banking Group; MasterCard Worldwide; Mirmir Payments; Moneysupermarket; Platinum Bank; Regulatory Strategies ; Royal & Sun Alliance; SDL Maidenhead; SG SUSTAINABLE OIL CAMEROON LTD; Sphonic; TeleWare Plc; Telrock; The Henley Management College; Vendorcom;

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Sergio Vieira

Sergio Vieira, Director of Customer Insights, Customer Products, Lloyds Banking Group

9:10 PPC Efficiency Through Data Integration

David Harling

David Harling, Head of Digital , Moneysupermarket.com

•         MoneySuperMarket.com holds records for over 21 million unique customers - using this data to increase efficiency in PPC through bidding
•         Increasing conversion rates through relevancy – delivering the right message to the right audience
•         Looking at ways to use DMPs to organise 1st party data, both behavioural & demographic
•         Learning how to plug these audiences into Google AdWords via RLSA
 

9:50 Fraud reduction and management

Darren  Hodder

Darren Hodder, Director, Fraud Consulting Ltd.

• How financial services can use big data in the fight against fraud and illicit customer behaviour
• Data-driven crime fighting: what the financial services world needs in place
• Turning to analytics to predict and prevent fraud in real-time
• Case study: using social media data and analytics to strengthen risk management and fraud detection capabilities
 

10:30 Morning Coffee

11:00 Non-traditional customers: big data can be used for so much more than marketing

Oliver Werneyer

Oliver Werneyer, VP, Data and Distribution Leader, Swiss Re VP, Data & Distribution Leader, Swiss Re Services Ltd (London)

• Processes that are barriers to sales and how big data can help solve these
• Discover how Big data can be valuable and useful to optimise business management
• Big data in the future: what can we expect
 

11:40 Using your own data more effectively- utilizing data as a primary source of information

Sergio Vieira

Sergio Vieira, Director of Customer Insights, Customer Products, Lloyds Banking Group

• Extracting insights from existing and new sources of internal data
• Untapping the value locked away in these internal systems
• Leveraging existing data, infrastructure and skills to deliver near-term business value
• Extending existing capabilities to address more complex sources and types of data
 

12:20 A different perspective - transferable learnings from customer-centric grocery that have real applications for retail financial services

Jill Dougan

Jill Dougan, Mananging Director, Cardlytics UK

•          How the uses of customer data in Grocery can be transferred to other industries
•          The fundamentals of customer centricity through data
•          Insight and customer understanding
•          Targeting customers with relevant offers to drive sales and customer engagement

13:00 Networking Lunch

14:00 Utilizing big data analytics to read client moves and earn more revenue

Filip Vitek

Filip Vitek, Head of Customer Value Management, Customer Value Management, Retail Division,, Sberbank Slovakia

• Learn how to properly utilize big data in customer acquisition and cross-selling process
• How much you can REALLY learn about your customers and how to monetize this knowledge?
• Find out which data "underdogs" turn out to be rather useful in reality
• Get inspired how to adopt new analytics techniques on your very own client data
 

14:40 Implementing analytics using geospatial mapping tools for retail finance services

Alan Grogan

Alan Grogan, Lead Partner – Big Data & Analytics, Advanced Capability Solutions

• Developing a big data strategy incorporating geospatial data, to provide the direction needed to distinguish yourself
• Implementing GIS to help understand data better than ever
• Learn how financial organizations can really benefit from the use of geographic analysis

15:20 Applying telematics data in general insurance

Bob Skerrett

Bob Skerrett , UK Telematics Director , Royal & Sun Alliance

• Delivering value to the customer and insurer from large amounts of behavioural and location data  
• Introducing telematics into risk selection, pricing and claims
• The challenges and how we can overcome them
 

16:00 Afternoon Tea

16:30 Gaining a clear understanding of privacy issues relating to big data and financial services

Alastair Barter

Alastair Barter, Senior Policy Officer, Information Commissioner's Office

• Exploring the emerging challenges to privacy
• Creating a practical framework for identifying and addressing privacy issues
• What consumers expect from organisations using their data – a regulator’s view
• Journeying through the latest regulatory enforcement trends on privacy and data security
• Implementing good practice to mitigate privacy risks
• What else should you know in order to comply?

17:10 Unusual analytical techniques that give you the edge

Mark Whitehorn

Mark Whitehorn, Chair of Analytics, School of Computing, University Of Dundee

• Monte Carlo simulations – vital for complex problems (sorry, I mean solutions)
• Benford’s distribution – essentially for spotting certain kinds of fraud
• Nyquist’s theorem – worth knowing about just for the name, but also tells you how often to sample big data       
 

17:50 Chairman’s Closing Remarks and Close of Day One

+

FEATURED SPEAKERS

Alastair Barter

Alastair Barter

Senior Policy Officer, Information Commissioner's Office
Bob Skerrett

Bob Skerrett

UK Telematics Director , Royal & Sun Alliance
Sergio Vieira

Sergio Vieira

Director of Customer Insights, Customer Products, Lloyds Banking Group

Alan Grogan

Lead Partner – Big Data & Analytics, Advanced Capability Solutions
Alan Grogan

Alastair Barter

Senior Policy Officer, Information Commissioner's Office
Alastair Barter

Bob Skerrett

UK Telematics Director , Royal & Sun Alliance
Bob Skerrett

Darren Hodder

Director, Fraud Consulting Ltd.
Darren  Hodder

David Harling

Head of Digital , Moneysupermarket.com
David Harling

Filip Vitek

Head of Customer Value Management, Customer Value Management, Retail Division,, Sberbank Slovakia
Filip Vitek

Jill Dougan

Mananging Director, Cardlytics UK
Jill Dougan

Mark Whitehorn

Chair of Analytics, School of Computing, University Of Dundee
Mark Whitehorn

Oliver Werneyer

VP, Data and Distribution Leader, Swiss Re VP, Data & Distribution Leader, Swiss Re Services Ltd (London)
Oliver Werneyer

Sergio Vieira

Director of Customer Insights, Customer Products, Lloyds Banking Group
Sergio Vieira

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Interview with Oliver Werneyer

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Interview with Darren Hodder

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Datamonitor Financial is a specialist information provider serving the global financial service markets. Delivering intelligence through modular reports and interactive dashboards, we will ensure you remain competitive by guiding your strategic planning and helping you stay ahead of the curve. Sectors covered including consumer payments, retail banking, wealth management and general insurance. For more information, please visit www.datamonitorfinancial.com


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Fraud Watch

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Fraud Watch is the only international newsletter to cover all aspects of financial fraud, including legislation and regulatory changes, compliance, card fraud, money laundering, counterfeiting, anti-terrorism, mortgage fraud, whistleblowing and internal fraud. Subscribers get exclusive access to the www.fraudwatchonline.com members section for: Daily online news; PDF files of past and current issues of Fraud Watch; Features and research. Published six times a year it is the essential early warning system for financial industry professionals. Find out more at: www.fraudwatchonline.com


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Marriott Regents Park

This 4 star north London hotel in zone 2 is the perfect destination for the astute business traveler as well as the leisure guest that knows how convenient north London hotels are, as a base from which to explore the city .Bond Street is just 3 stops from Swiss Cottage underground station on the Jubilee Line, so you can be shopping, exploring the sights and taking in one of London’s world-renowned West End shows in less than 15 minutes when you stay at this hotel near central London. At the same time, the hive of activity that is Camden Town, the chic shops, cafes and restaurants of Primrose Hill and ZSL’s London Zoo in Regents Park are all just a short walk from this hotel in north London.

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WHAT IS CPD?

CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

CPD AND PROFESSIONAL INSTITUTES

There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

GLOBAL CPD

Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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