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This conference will give insight into the current and future ATM marketplace and the factors influencing it. It will examine all aspects of the industry - the user, service and support providers and the main companies operating in the industry, allowing the implementation of strategic initiatives to maximise revenue generation and to reduce costs.

The conference shall also identify and discuss the market forces which will drive the ATM industry forward including means of generating additional revenue with ATMs, including advertising and product sales.

The conference will have an international perspective in order to give the audience a real sense of the Global ATMs industry.


Reasons to attend:

  • Keep up to date with developments in the ATM market
  • Learn about the latest regulation changes within the ATM industry
  • Be informed where in the world ATMs are being used in an innovative way 
  • Discover the changing potential of the ATM delivery channel
  • Determine where the new threats and opportunities within the industry lie

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Terry Turner

Terry Turner, Advisor to the Financial Sevice Industry,

9:10 RECENT DEVELOPMENTS IN THE UK ATM ENVIRONMENT

  • Ownership and emerging markets
  • 2005 transactional values and volumes
  • ATM density and geographic location
  • Ian  Kerr

    Ian Kerr , Manager, Management Information, APACS

    9:50 GLOBAL DEVELOPMENTS

    Chris Herbert

    Chris Herbert, Associate, Retail Banking Research

  • ATM location strategies
  • Trends in automated deposit
  • Major deployers and suppliers
  • Future of the global ATM market
  • 10:30 Morning Coffee

    11:00 UK ATM TRENDS AND DIRECTIONS

    Graham Mott

    Graham Mott, Head of External Relations, Card Scheme, LINK Interchange Network

  • Transaction volumes in the UK
  • Where is the market going?
  • Deployment of ATMs in the UK
  • Latest schemes, trends and developments
  • Financial institution outsourcing models
  • 11:40 EMERGING TECHNOLOGY

    Mark Grossi

    Mark Grossi, Chief Technology Officer, NCR Financial Solutions Group

  • Technology futures
  • The evolving ATM
  • Technology disruption
  • Where next for self service?
  • 12:20 Networking Lunch

    13:50 SECURITY CERTIFICATION PROCESS FOR PEDs

    Marcus Roberts

    Marcus Roberts, Chip Infrastructure Manager, Visa International

  • Progress since the rollout
  • How the system works
  • Costs and benefits
  • Success so far
  • 14:30 ATM SECURITY

    Steven Philippsohn

    Steven Philippsohn, Senior Partner, Philippsohn Crawfords Berwald

  • Dealing with the fraud of tomorrow
  • ‘Phishing’ and other Internet related crime
  • Current situation in the UK
  • The way forward
  • 15:10 Chairman’s Closing Remarks and Close of Day One followed by Afternoon Tea

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Seymour Fortescue

    Seymour Fortescue, Chief Executive, The Banking Code Standards Board

    9:10 PRESENTATION DETAILS TO BE CONFIRMED

    Wyn Griffin

    Wyn Griffin, Head of Payment Services, BT

    9:50 TARGETED MARKETING

    Brian Casey

    Brian Casey, Business Development Director, ATM:ad

  • Adding real value to the customer experience at the ATM
  • Targeted opportunities to build customer relationships including generating income through own brand marketing, 3rd party advertising and CRM
  • Working examples
  • Case study
  • 10:30 Morning Coffee

    11:00 IMPACT OF SEPA ON RETAIL BANKING DELIVERY CHANNELS

    Doug  West

    Doug West, Consulting Director, Payment Systems Europe

  • Scope of change and benefits
  • Impact on POS/merchants - opportunities
  • Impact on ATMs/branches - opportunities
  • Impact on ACHs/corporates/consumers – opportunities
  • 11:40 RETAIL BANKING & SELF SERVICE

    David Cavell

    David Cavell, Advisor to the Financial Services Industry, N/A

  • Review of functionality's
  • Software and communication needs
  • Building strategies - not pilots
  • 12:20 Networking Lunch

    14:00 NEW BUSINESS AND TECHNOLOGY MODEL FOR ATMs

    Nigel  Walsh

    Nigel Walsh, Executive Chairman, Level Four Software

  • Traditional ATM software architectures are now holding back change being driven by evolution in the delivery of retail banking services
  • Technical and commercial drivers for change are focussed on the introduction of customer centric services combined with a reduction in service delivery costs
  • A new distributed software architecture will enable ATMs and Self Service terminals to deliver a modern customer oriented service whilst exploiting new business models to reduce costs
  • 14:40 SUMMARY OF THE DIVERSITY OF EUROPE FOR IADS

    Andrew Martin

    Andrew Martin, CEO - Europe, Cardpoint

  • The traditional surcharge model
  • The economoes model for non-surcharging estates
  • The facilitation role
  • The strategic entry model - DRAW FLAK
  • The acquisitive model for saturated markets
  • The no go zones
  • 15:20 THE TECHNOLOGY ROAD MAP FOR RETAIL PAYMENTS

    David Birch

    David Birch, Director, Consult Hyperion

  • Building up a long term picture to understand technology trends
  • Likely evolution in smart cards, mobile phones, biometrics and other technologies that will impact payments
  • What changes will this evolution cause in payment and service providers?
  • How will these changes impact the unattended point of service and payment?
  • 16:00 Chairman’s Closing Remarks and Close of Conference followed by Afternoon Tea

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    The Hatton, at etc. venues

    51/53 Hatton Garden
    London EC1N 8HN
    United Kingdom

    The Hatton, at etc. venues

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    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

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