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With the growing market for card technology expanding into the retail and transport sectors, this timely conference will dedicate two days to analysing how cards are infiltrating these sectors, as well as how you would be able to benefit from implementing the newest payment strategies in the industry.  Topics will focus specifically on both the retail and transport sectors in order to gain the most insight into the newest developments within card payments in these industries.

Case studies from retail loyalty schemes and transport ticketing services will demonstrate to you, using live data and experience, how smart card technology entering the commerical consciousness of the public can be used to the best advantage.  Examples of the newest NFC mobile phone payment schemes will be presented alongside the success of the Nectar loyalty card and other schemes in order to show you how this technology is being used today, as well as what the future holds for these sectors.

Regulatory bodies such as APACS will be present also, giving their insight into the benefits and problems of creating standardised payment infrastructures at the same rate as technology is being developed.  These presentations will provide unbiased perspectives of the ever-increasing card market industry and the impact it is having both in the commercial world and upon the consumer.

This is an unmissable niche conference which targets specific topics of smart card usage within the retail and transport sectors and how the future is likely to develop within these industries.

There are many benefits of attending this event.  For example:

HEAR case studies of succesful schemes and how you can use this data to your advantage

DISCOVER the newest forms of payment systems within the retail and transport sectors

LEARN about the niche applications of smart cards to ticketing systems and loyalty schemes

DISCUSS new developments within the card markets with leading industry experts

NETWORK with fellow senior level members of the retail and transport industries

Anybody involved in the retail and transport sectors should take an interest in this event as it covers essential topics on the development of payment technology within your industry, including the following:

  • Head of Cards
  • Director of Payment Strategies
  • New Business Development Director
  • Head of Loyalty Services
  • Director of Ticketing and Payments
  • Commercial Director
  • Retail Director
  • Head of Transport

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Carl Speight

Carl Speight, Chief Executive, Livesmart

9:10 Developing National Specifications in the Context of European Interoperable Fare Management (EU-IFM)

John Verity

John Verity, Head of Compliance and Security, ITSO Limited

  • ITSO: Supporting and providing regualtions for suppliers and scheme operators
  • Expanding rransport card schemes geographically and between modes of transport
  • What the future holds for transport ticketing and ITSO

     

     

     

     

  • 9:50 RFID in an Interoperable Environment

    Philip Jackson

    Philip Jackson, Technical Business Development Manager, European Centre for Excellence of Automatic Identification and Data Capture (AIDC)

  • Extending the capabilities of smart-ticketing and smart cards services
  • Exploiting the developments in RFID, mobile platforms and communications-based systems
  • Extending generally through developments relating to the emerging concept of the Internet Of Things and Services
  • The importance of standardisation
  • 10:30 Morning Coffee

    11:00 The APACS Perspective: What the Future Holds

    Paul Rodford

    Paul Rodford, Head of Card Payments, Cards and Fraud Division, APACS

  • The impact of cards on the retail and transport sectors
  • Recent developments
  • Where regulation meets operation: the clash of two sides
  • What does the future hold?
  • 11:40 Case Study: The Yorcard Pilot Project

    Mike Duncombe

    Mike Duncombe, Programme Manager, Yorcard, South Yorkshire Rail

  • The premise - what the ITSO scheme could really work with
  • The method: technical and business solutions and the roll out
  • The results
  • Conclusions - lessons learned and what the future holds
  • 12:20 Networking Lunch

    13:20 Contactless Ticketing in Paris

  • From a transport-centric to a multi-application approach
  • Dealing with occasional users: new media and channels
  • Dealing with security issues in an increasingly open environment
  • Francis Sykes

    Francis Sykes, Head of Fare Collection, Engineering, RATP

    14:00 Resident Card Schemes: Implications And Opportunities

    Kevin Farquharson

    Kevin Farquharson, Chairman, Smartcard Networking Forum

  • How links with concessionary schemes will work in practice
  • Using one card for access to car parking, public transport, entry to buildings, borrow a book and buy your lunch
  • Initial findings from the rollout of the 'Your London' card and schemes in other regions
  • 14:40 Afternoon Tea

    15:00 Case Study: Creating Successful Partnerships

    Carl Speight

    Carl Speight, Chief Executive, Livesmart

  • The Livesmart scheme
  • Working across Liverpool
  • Establishing and maintaining smooth partnerships
  • The City Of Culture's card: where the future lies
  • 15:40 Mobile Payments in Transport

    Graham Halliday

    Graham Halliday, Director of Strategy and Business Affairs, Monitise Group Ltd

  • The mobile journey-  from here to then
  • The emergence of mobile payments and what it means for ticketing
  • Improving the traveller experience
  • Efficiencies for travel operators
  • Improving the prepaid and smartcard experience
  • Contactless phone payments - just around the corner, or not?
  • 16:20 Chairman’s Closing Remarks and Close of Day One

    Carl Speight

    Carl Speight, Chief Executive, Livesmart

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Richard Poynder

    Richard Poynder, Chairman, Smartex Ltd

    9:10 The Progress of SEPA

    Ruth Milligan

    Ruth Milligan, Legal Adviser on Payment Systems, EuroCommerce

  • What SEPA means for retailers: progress so far
  • Promises, threats and continuing challenges
  • Card payments within SEPA
  • Resolving the unresolved: the next steps
     

  •  

    9:50 NFC in Transportation

    Steve Hudson

    Steve Hudson , Business Development Manager, Collis B V

  • Migrating legacy applications into NFC
  • NFC and interoperability
  • Do's and dont's of NFC
  • 10:30 Morning Coffee

    11:00 Using NFC Technology for Faster Payments

    Richard Harris

    Richard Harris, Director, Logica

  • The benefits of using m-payments for travel
  • Creating a global infrastructure
  • Examples of the implementation of m-payments in a transport structure
  • 11:40 Prepaid Cards in Retail

    Andrew  Johnson

    Andrew Johnson, Chairman, The Voucher Association

     

     

     

     

     

     

  • The current market
  • Value of the market
  • Why consumers choose gift cards
  • Sales channels
  •  

    12:20 Networking Lunch

    13:20 Contactless and Prepaid in Retail

    Tony  Craddock

    Tony Craddock, Chief Executive, Giftex Prepay Ltd

  • How innovation is driving success
  • Simple applications for smart technology: contactless and mobile payments
  • The value chaing
  • Risks and obstacles
  • 14:00 Payment Systems from the Merchant Perspective

  • Difficulties in payment terminal operation with the variety of types of payment, i.e., contactless, mobile, Chip and PIN
  • Assessing the best approach for your consumers
  • Introducing new technology and gaining customer confidence
  • The benefits of m-payments and contactless – a faster throughput and higher turnaround

     

     

     

  • Aruna Withane

    Aruna Withane, General Manager, Coffee Republic Plc

    Bede Feltham

    Bede Feltham, Marketing Director, sQuid Card

    14:40 Afternoon Tea

    15:00 Case Study: a Loyalty Scheme in Retail

    Will Shuckburgh

    Will Shuckburgh, New Business Development Director, LMG

  • The concept of the scheme
  • How it was implemented
  • Where has it been successful
  • Lessons to learn

     

     

     

  • 15:40 Maximising the Potential of Prepaid / Gift Cards

    Brian Dunne

    Brian Dunne, Managing Director, Action Solutions

    16:20 E-Payments: Where Now?

    Richard Poynder

    Richard Poynder, Chairman, Smartex Ltd

     

     

     

  • From e-purse to e-payments
  • The players in the e-payment card game
  • Commercial public transport - the sleeping giant
  • How many e-payment accounts will you need?
  • What will actually happen?
  • NFC - the rules of the card game will change
  • 17:00 Chairman’s Closing Remarks and Close of Day One

    Richard Poynder

    Richard Poynder, Chairman, Smartex Ltd

    +

    Workshops

    Contactless Boot Camp
    Workshop

    Contactless Boot Camp

    Copthorne Tara Hotel
    12th May 2009
    London, United Kingdom

    Contactless e-Ticketing In Transport
    Workshop

    Contactless e-Ticketing In Transport

    Copthorne Tara Hotel
    12th May 2009
    London, United Kingdom

    Copthorne Tara Hotel

    Scarsdale Place
    Kensington
    London W8 5SR
    United Kingdom

    Copthorne Tara Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

    The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.

     

    HOTEL BOOKING FORM

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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