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Increasingly, auditors, investigators, risk managers, lawyers, HR Specialists and Senior Managers are under pressure to produce results in the fight against fraud.

SMi's Inaugural Fraud Management & Prevention in Retail Financial Services Conference is a comprehensive new programme that will discuss tools and methodologies to improve efficiency and understanding of the Fraud environment, and describing the techniques that are available to you in the fight against fraud.

A unique opportunity to learn from leading industry experts including:

  • Peter Bayley, Vice President, Europe Risk Management, Visa Europe
  • Malcolm French, Senior Fraud Consultant, Nationwide Building Society
  • Steve Lock, Director of Financial Crime Prevention, Prudential
  • Stuart Mackenzie, Global Fraud Risk Manager, GE Consumer Finance
  • Ben Hur, Chairman, Anti Money Laundering Practitioners Forum, UK Compliance Officer, Money Laundering Reporting Officer, NIB Capital Bank
  • Denis Beau, Deputy Director, Directorate Payment Systems and Market Infrastructures, Banque de France
  • Jackie Barwell, Senior Vice President & Manager, Global Fraud Management, Citigroup
  • Paul Gerrard, Deputy Head, Enforcement & Compliance Operations, HM Revenue & Customs

Benefits of attending:

  • Identification – assess the developments and recent trends of fraud, including organised criminal attacks on the tax system, money laundering, identity and risk payments and e-commerce and retail banking
  • Prevention – hear about implementing fraud risk awareness and management strategies
  • Detection – building creative detection and defensive systems; knowing where to look and what to look for
  • Mitigation and Response – What happens next? Monitoring of the systems, managing risk and maximising business advantage

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Peter Bayley

Peter Bayley, Vice President, Europe Risk Management, Visa International

9:10 EXAMINING THE BUSINESS CASE FOR YOUR FRAUD MANAGEMENT AND PREVENTION STRATEGY

Malcolm French

Malcolm French, Senior Fraud Consultant, Nationwide Building Society

  • Setting the context of fraud risk
  • Making fraud prevention part of your corporate culture
  • Key elements of a fraud prevention strategy
  • Measuring success
  • 9:50 CROSS INDUSTRY APPROACH TO ID FRAUD

    David Lennox

    David Lennox, Head of Policy & Projects, CIFAS - The UK's Fraud Prevention Service

  • CIFAS – past, present and future
  • Best practice approaches from organisations
  • Current threats
  • Public awareness
  • A joined up approach
  • 10:30 Morning Coffee

    11:00 ORGANISED CRIMINAL ATTACKS ON THE TAX SYSTEM

    Paul Gerrard

    Paul Gerrard, Deputy Head, Enforcement and Compliance Operations, HM Revenue and Customs

  • Review of the issues involved
  • Overcoming/preventing these issues – how easy is it? What costs are involved?
  • 11:40 MEETING THE CHALLENGESE OF INCREASINGLY SOPHISICATED ORGANISED CRIME

    Bruce Aitken

    Bruce Aitken, President, Homeland Security Industries Association

  • Review of the issues
  • Challenges facing the industry
  • Lessons for countering organised crime
  • 12:20 Networking Lunch

    13:50 FRAUD AND MONEY LAUNDERING

    Steve Lock

    Steve Lock, Director, Financial Crime Prevention, Prudential

  • The potential for synergy between fraud and money laundering teams
  • Dual reporting processes for suspicions
  • Implementing a combined risk based approach
  • The risks and benefits of using ID verification carried out by other firms
  • 14:30 CARDS FRAUD MANAGEMENT

    Peter Bayley

    Peter Bayley, Vice President, Europe Risk Management, Visa International

  • The cards fraud problem in Europe
  • Setting the organisations internal agenda and focus
  • The fraud risk management toolbox
  • Measuring success and failure
  • Common problems and resolutions
  • What does the future hold?
  • 15:10 Afternoon Tea

    15:40 FRAUD AWARENESS AND A FRAUD MANAGEEMNT STRATEGY

    Allan McDonagh

    Allan McDonagh, Director, FRAUD-i

  • The bagel sellers theory of fraud
  • Why regulatory bodies are focusing on fraud
  • How to communicate a fraud management strategy with your employees – an example
  • Developing a fraud management strategy
  • Communicating your speaking up or whistleblowing policy
  • 16:20 PANEL DISCUSSION - FRAUD DETECTION TOOLS AND METHODOLOGIES

  • Identifying how your organisation is exposed to the risk of constantly evolving fraud
  • Automated fraud detection programmes
  • The pros and cons of existing software shells
  • The critical elements of platforms, tests and data
  • Using the right software for the right job
  • Other detection methods
  • Steve Lock

    Steve Lock, Director, Financial Crime Prevention, Prudential

    Peter Bayley

    Peter Bayley, Vice President, Europe Risk Management, Visa International

    Allan McDonagh

    Allan McDonagh, Director, FRAUD-i

    17:00 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Martin Rowe

    Martin Rowe, Managing Director, Euristix

    9:10 A GLOBAL APPROACH TO IMPLEMENTING FRAUD RISK STRATEGIES

    Stuart Mackenzie

    Stuart Mackenzie, Global Fraud Risk Manager, GE Consumer Finance

  • Today’s global fraud challenge for banks
  • Addressing the challenges of multiple sources of fraud across multiple channels and regions
  • Good fraud management relies on accurate, timely and relevant data and information – how does this process work in real-life?
  • 9:50 FRAUD MANAGEMENT

    Jackie Barwell

    Jackie Barwell, Senior Vice President & Manager, Global Fraud Management, Citigroup

  • Managing fraud risk – a multi-disciplined responsibility
  • Managing expectations across business lines and geographies
  • Changing a culture in a global organisation – can it be done?
  • Communication and education
  • 10:30 Morning Coffee

    11:00 MANAGING RISKS IN INTERNET PAYMENTS

    Denis Beau

    Denis Beau, Deputy Director, Directorate Payment Systems and Marketing Infrastuctures, Banque de France

  • Understand he internet fraudster’s charter
  • What will banks do next to stop phishing by spoof emails and websites – and will it work?
  • Key internet frauds
  • Is life being made easier for the e-criminal?
  • Will fraud in cheque imaging run rampant, or are promising solution sets already available?
  • Learn today’s options and tomorrow’s opportunities to manage identity and beat fraud in your payments and online channels
  • Looking at the current solutions and whether or not they are working
  • What else can be done?
  • 11:40 ON-LINE DATA MINING STRATEGIES FOR DETECTING PERSONAL BANK TRANSACTION FRAUD

    David Hand

    David Hand, Professor of Statistics, Imperial College

  • Keeping ahead of the game
  • Fraud pattern matching and supervised methods
  • Fraud pattern anomaly discovery methods
  • Multilevel ideas: transaction sequences, account linkage, Bayesian ideas
  • Performance monitoring: are fraud tools good enough?
  • Other points: fraud evolution, unbalanced classes, speed of classification, etc
  • 12:20 Networking Lunch

    14:00 INTERNAL MONITORING

    Ben Hur

    Ben Hur, Compliance Officer & MLRO, NIBC Bank N.V.

  • E-mail
  • Telephone
  • External post
  • Clear desk
  • Internet
  • Employee absence checks
  • Approved persons financial soundness
  • 14:40 USING FORENSIC LEVEL IT EVIDENCE IN CRIMINAL OR DISCIPLINART PPROSECUTIONS

    Ian Henderson

    Ian Henderson, Managing Director, Advanced Forensics

  • Essential "do’s and dont’s"
  • The 4 P’s – preservation, privacy, proportionality and pragmatism
  • Handling large amounts of data
  • Best practice tools, techniques and procedures
  • Pullint it all together – a case study where a call centre employee stole ID data for use in multiple fraudulent loan applications
  • 15:20 IMPROVING THE SECURITY OF INTERNET CHANNELS BY MAXIMISING EXISTING INVESTMENT IN THE EMV INFRASTRUCTURE

    Nigel Reavley

    Nigel Reavley, Director of Banking Business Unit, Xiring

  • Security issues caused by the rapid growth of internet channels
  • Using existing EMV infrastructure as a security platform
  • Simplicity, security and openness as a key factor for success
  • Managing varying user needs with one system and multi-devices for all segments
  • 16:00 Chairman’s Closing Remarks and Close of Day One followed by Afternoon Tea

    +

    Workshops

    Combating On-Line Fraud
    Workshop

    Combating On-Line Fraud

    The Hatton, at etc. venues
    7th June 2006
    London, United Kingdom

    The Hatton, at etc. venues

    51/53 Hatton Garden
    London EC1N 8HN
    United Kingdom

    The Hatton, at etc. venues

    HOTEL BOOKING FORM

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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