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ATMs 2000 will cover major technological and commercial advances being made in the Automated Teller Machine industry, with a strong drive towards looking at how innovations globally can be applied in the UK and European ATM markets.

The conference will provide a snapshot of where the ATM industry is headed. Our programme includes: An exhibition, a series of case studies from across Europe, information on the latest trends in web enabled ATM’s and dial up systems, the latest information on surcharging, A networking reception to help you gain further insights in to the latest ATM trends in the new millennium

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Tom Harper

Tom Harper, Executive Director, ATM Owners Association (USA)

9:40 PORTUGUESE CASE STUDY

Mario Castelhano

Mario Castelhano, Director, Papelaco (Portugal)

  • Overview of Papelaco’s operation in Portugal’s ATM market
  • Some thoughts on the ATM market in Portugal
  • How usage of ATM has grown in the market
  • The role of SIBS in the ATM network
  • Favoured ATM applications and functions in Portugal
  • ATM’s as an income-generator - Market forecast for ATM’s
  • 9:40 SURCHARGING ISSUE

    John Sutherland

    John Sutherland, Divisional Director Central Services, Nationwide

  • The change in the amount of card being used across Europe
  • Branch automation and the effect on the ATM industry
  • Relevant regulatory lessons for the UK and European ATM industry arising from surcharging - What do ATM users in Europe think about surcharging?
  • The case for and against - Why is it an issue and what do consumers feel?
  • The costs to business - The case for surcharging
  • If surcharging is to happen - who re-educates the customer?
  • 10:20 CASE STUDY - TURKEY

    Filiz Cevik

    Filiz Cevik, Group Product Manager, YKB

  • The ATM infrastructure in Turkey
  • The Turkish ATM card schemes - Trends in ATM usage in Turkey
  • How Turkey commercialised its ATM network - Non-bank usage of ATMs
  • The range of Turkish ATM banking services - Benefits of an ATM scheme
  • How banks can leverage the inherent benefits of the ATM network
  • Branding opportunities in the ATM business
  • 11:00 Morning Coffee

    11:20 CASE STUDY

    Chris Paul

    Chris Paul, Director of Strategic Alliances & Head of International ATM Strategy, American Express

  • American Express drive to gain broader ATM acceptance outside the USA - 12 months on
  • Major deals announced in 1999 including a strategic alliance with EUFISERV
  • Re-affirming the American Express value proposition for ATM operators
  • Continued growth in American Express USA proprietary business - is the model for other markets
  • 12:00 SECURITY ISSUES

    John Benton

    John Benton, Director, Association of Security Consultants

  • Protection priorities
  • Forms of attack
  • Physical security measures
  • Cash replenishment and servicing
  • Biometric user identification
  • Standards - Future trends in ATM Security
  • 12:40 Lunch

    14:00 LOW COST ATM’s

    Brian Kett

    Brian Kett, Vice President Business Development, Triton

  • Conductivity
  • Development of In-Country Infrastructure
  • Certification and Regulatory Issues
  • Logistics
  • Distribution Channels
  • 14:40 ATM’s & INTERNET BANKING

    Rick Duvall

    Rick Duvall, ATM Product Manager, ACI Worldwide

  • What is the technology - The major benefits of adding internet functionality to ATM’s
  • What is the market demand for web-enabled ATM’s
  • Web based kiosks or ATMs
  • Where to locate them - Assessing non-bank locations
  • The growth of multi media ATM’s - The need for the web enabled ATM’s since the entry into a multi media environment
  • Next generation ATM’s
  • 15:20 Afternoon Tea

    15:40 CONVERGING TECHNOLOGIES

    Harry Smart

    Harry Smart, Managing Director, Euronet Services UK

  • ATMs and kiosks - what's in a name?
  • Commercial applications
  • Multi media applications
  • The impact of e-commerce
  • Costs and returns
  • Prospects for continuing convergence
  • 16:20 ATMIA

    Lyle Elias

    Lyle Elias, President, Greenlink Technologies

  • History of the ATMIA
  • Mission Statement
  • ATMIA Europe
  • The role of ATIMA
  • ATIMA International - A virtual Global industry Association
  • 17:00 Chairman’s Closing Remarks and Close of Day One

    17:10 Drinks Reception for Delegates and Speakers

    8:30 Re-registration and Coffee

    9:00 Chairperson's Opening Remarks

    Tom Harper

    Tom Harper, Executive Director, ATM Owners Association (USA)

    9:00 FUTURE USAGE

    Peter Hirsch

    Peter Hirsch, Managing Director, Retail Banking Research

  • Results of world-wide study of ATM
  • Growth points in ATM usage in the world
  • Identifying the drivers of change in the ATM industry
  • The economics of ATMs
  • An overview of some likely technological developments
  • Projecting current usage of ATMs into the future
  • 10:20 THE DELIVERY CHANNEL

    Peter Morrill

    Peter Morrill, General Manager, ATMOS, Link Interchange Network

  • Drivers of the future
  • The ATM charging debate
  • Prospects for the off-premises market
  • Results of the latest world-wide study of ATM’s to 2004
  • Implications of change of players
  • Implications of change of solutions
  • 11:00 Morning Coffee

    11:20 Convenience Banking for the Consumer

    Sherif Seddik

    Sherif Seddik, Director ATM Solutions for Retail Locations, NCR Corporation

  • Customer Convenience
  • Benefits to the bank
  • What it actually means
  • 12:00 The role of ISO’s in ATM management

    Tommy Glenn

    Tommy Glenn, President, Financial Technologies

  • How the ISO concept works in the USA
  • How cost effective is this concept both for ATM owners and the ISO
  • Getting the backing of the banks
  • Managing 1500 ATM’s under contract
  • What are the main benefits to ATM owners of having a managed contract
  • 12:40 Lunch

    14:00 ATM’s 2000 - The Off Premises Deployment Boom

    Michael Hudson

    Michael Hudson, Executive Vice President, Chief Operating Officer, Tidel

  • Trends of the past 10 years - ATM Growth VS The World
  • Changing regulatory Environment - Surcharge Deregulation
  • ISO Growth & Development
  • Future forecast - ATM Growth U.S, and the World
  • Critical success factors - Market opportunity
  • Surcharge viewpoint - Financial institution partnership
  • 14:40 ATM TRENDS

    Ray Low

    Ray Low, Managing Director, TNS (UK)

  • A look at the typical communication costs of running ATM networks
  • A unique dial-up capability
  • The host interface processor
  • Enhanced transaction network monitoring
  • How the consumer uses the service
  • The benefits to both the providers and the customer
  • 15:20 Afternoon Tea

    15:40 Business to business ATM’s

    Paul Nicholls

    Paul Nicholls, Business Development Manager, Wincor Nixdorf

  • Benefits to the smaller business of using a Self Service Solution
  • An automated Self Service Banking system
  • Cost benefits to both the bank and the customer
  • Developing a cost effective service
  • 16:20 Maximising Return on Investment

    Kevin Lacey

    Kevin Lacey, Sales and Marketing Manager, Customer Services, De La Rue

  • Is the Market ready, if so, are you?
  • Value the chain, the chain adds value
  • Market entry management and planning, working together to create genuine market growth
  • The value of support often gets lost, you can maximise revenue through availability
  • 17:00 Chairman's Closing Remarks and Close of Conference

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