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SMi is proud to present the return of their 10th Annual Social Media in the Pharmaceutical Industry conference to London on the 22nd - 23rd January 2018.

Social media is the perfect channel for pharmaceutical companies to educate, market, listen and connect with customers, patients and physicians. Over the past decade there has been a huge shift in the way that businesses and consumers use social media, however, regulatory and logistical obstacles make the utlization of social media in the pharmaceutical industry particularly complex.

Join SMi’s 10th Annual Social Media in the Pharmaceutical Industry Conference to learn the best way your company can benefit from social media. Hear from industry experts on how to leverage social media platforms to develop a robust digital strategy and discuss the latest challenges and techniques in the field of ‘social pharma’.
 

Get involved by using the event hashtag: #pharmasocialmedia

*http://bit.ly/2eKK6Hq
 

The Conference:

- Hear how Janssen create powerful pharmaceutical social media strategies enabling patient engagement

- Learn how to build integrated, impactful social media strategies with Pfizer

- Discuss the potential of wearable technologies creating behavioural changes for patients with UCB

- Discover with GSK how to make your social media content less “promotional” and more about storytelling

- Examine how Bristol Myers-Squibb create an excellent digital strategy whilst engaging patients

- Network with industry professionals, and like minded individuals face-to-face

We Are One of A Kind...
 

Networking: We keep networking at the forefront when it comes to our attendees. Expand your community with every part of the industry and with the right people to benefit your company and develop your career.

The Agenda: Be sure to have your pen and pad ready at all times! A valuable time is spent to discover the latest trends and hottest topics in the industry to provide the best possible agenda for our attendees.

Location/Venue: Being held in the heart of London, London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes’ walk from High Street Kensington underground station, making exploring easy. See the wonderful sights of Kensington, by visiting Kensington Palace, the historical Museums, or take a stroll in Kyoto Garden!

Onsite: Our knowledgeable events team will provide you with an exceptional service onsite. They will answer any questions you may have and inform you about any changes to the agenda.
 

AbbVie Ltd; ABPI; Adare Pharmaceuticals; AKU Society; Asthma UK; Astra Zeneca Uk Ltd; AstraZeneca; Chameleon Communications International; Chiesi Group - Chiesi Farmaceutici S.p.A.; Creation; Daiichi Sankyo Europe GmbH; Dexcel Pharma Ltd; Digital Health and Care Alliance ; Doctors.net.uk; Eli Lilly & Co; Facebook; GE Healthcare; Gilead Sciences; Grunenthal Gmbh; GS1; GSK; HealthUnlocked; Janssen Pharmaceuticals; Janssen-Cilag AS; Johnson Matthey Catalysts; LEO Pharma A/S; Lilly; Lundbeck Pharma A/S; Lupus U K; Mccann Communications Limited; Medicines for Europe; MHRA; MSD; Munroe & Forster Communications; NDA Regulatory Science Ltd; NexGen Healthcare Communications; NSF Health Sciences; Pfizer; Pfizer Italiana Srl; Pfizer Ltd; Pfizer Ltd ; Pulsar; Stevanato Group ; Sun Pharmaceutical Industries; The Conversationalist Agency; ZS Associates ;

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

9:10 Creating powerful pharmaceutical social media strategies enabling patient engagement

Aslihan Unal

Aslihan Unal, Digital Strategy Group Manager, Janssen

  • What were the steps taken to build a compliant social media strategy which delivers real commercial results?
  • What are the pitfalls to avoid and the lessons learned on navigating today’s social media landscape?
  • How will pharma social media strategy evolve and stay relevant in an increasingly changing technological and regulatory environment

     

  • 9:50 Modernizing your patient journey: How pharma is using emotional insights to transform their understanding of the patient

    Steve Reeves

    Steve Reeves, Director, Social Intelligence, Decision Resources Group

    DRG Digital has developed the Patient Emotional Journey Framework, which a number of large pharma organizations are now using to modernize their patient journey design and address the “why” behind patient behavior. In this session you will learn how a leading women’s health client:

  • Leveraged emerging research techniques and frameworks to uncover “hidden” customer emotions and attitudes at different stages of the journey
  • Took patient journey design to an entirely new level by introducing the emotional layer
  • Informed physician marketing strategies with “voice of the patient” insights
  •  

    10:30 Morning Coffee

    11:00 Social media listening: How to make it work for you?

    Adam  Doggett

    Adam Doggett, Senior Research Analyst, CREATION

  • What could you learn from customer conversations online?
  • How to plan a social media listening study
  • How pharma companies use insights from social media listening
  • 11:40 Social listening & why is it important?

    Andy Ross

    Andy Ross, Media Relations Manager, ABPI

  • The need to sharpen your social listening abilities
  • Watch for patterns, track sentiment and draw conclusions based on where and when conversations happen.
  • Having a specific objective in place will help guide your strategy and influence.
  •  
  • 12:20 Networking Lunch

    13:20 Putting social in context: Using social listening to deliver brand launch tracking and ROI

    Jackie Cuyvers

    Jackie Cuyvers, Co Founder, The Conversationalist Agency

  • Using social listening to help monitor a brand launch and find risks to launch in a timely manner globally and locally
  • Social listening can help keep a real-time pulse on the market and key competitors during launch
  • Correlating social mentions to Rx to achieve leading indicators on market changes or prescribing behavior of the newly launched brand
     
  • 14:00 TBC

    14:40 Afternoon Tea

    15:10 The development of a Watson-powered ‘virtual personal assistant’

    Andreas Haimboeck-Tichy

    Andreas Haimboeck-Tichy, UK Director for Healthcare and Life Sciences, IBM

  • Efforts in providing information and advice to people living with arthritis
  • Plans to leverage Watson cognitive voice input/output and location services to extend its capabilities
  • How we might integrate cognitive computing into our services in order to positively impact the lives of people living with a serious health condition 
  • 15:50 The potential of wearable technologies in creating behaviour changes for patients

    Herve Dumas

    Herve Dumas, Patient Care Solution Lead, UCB Pharma

  • Enhancing healthcare with wearable technology
  • Evidence from the Patient Engagement Survey showed 49 percent of patients globally wear or would be willing to wear technology that measures and tracks both fitness/lifestyle and vital signs
  • Enable more efficient and effective use of physician’s time and resources.

     

  • 16:30 The regulation & assessment of medical apps

    Annie Williams

    Annie Williams, Regional Community Lead, Europe, Figure 1

  • Gain critical information on how mHealth apps can deliver benefit and maximise engagement
  • Find out about the expected future regulatory changes and
  • How mHealth app assessment is being handled in both the UK & EU: when will we see the results?
  • 17:10 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    9:10 Delivering a successful digital strategy

    Elodie  Douangmanivanh

    Elodie Douangmanivanh, Head of Digital Services , MSD

  • Reaching the right people at the best time with the most insightful content.
  • What’s the right platform for your brand? The lessons learned on bridging the gap between new, innovative channels and integrating this with in-house capability
  • From global to local markets, advice on building an integrated social media strategy which maximises brand impact whilst complying with local regulation
  • 9:50 Why your social media content should be less “promotional” and more about storytelling

    Sebastian Soithongsuk

    Sebastian Soithongsuk, Global Content Manager, Digital Comms, GSK

  • What does good social media content look like today, and how is it changing?
  • Which content frameworks and tools can help you understand your audience and create better content to engineering a successful social media strategy?
  • What can be gained from targeted content?
  • 10:30 Morning Coffee

    11:00 Roche Diabetes Care digital health strategy

    Marcel Gmuender

    Marcel Gmuender, Global Head of Roche Diabetes Care , Roche

    11:40 Content is key to creating an excellent digital strategy and engaging patients

    Tughan Demirbilek

    Tughan Demirbilek, Strategy & Operations Director, Bristol Myers Squibb

  • Tools used to gather the data through customer insights 
  • How to create high quality engaging content despite some shifts towards influencer marketing, content is still key to engineering a successful social media strategy
  • Content that is valuable and relevant to clients/ stakeholders
  • 12:20 Networking Lunch

    13:20 How do doctors' conversations differ from private to public social networks?

  • What’s the difference between a public and private network in the context of healthcare?
  • How do Doctors’ activities and behaviours vary in the 2 spaces?
  • What can we learn from comparing doctor conversations?
  • Akash Degan

    Akash Degan, Senior Account Director, Sermo

    Jamie  Doggett

    Jamie Doggett, Research Analyst, CREATION

    14:00 Building integrated, impactful social media strategies which engage hcps & patients as part of the multi-channel mix

    Sarah Holiday

    Sarah Holiday, Regional Digital Marketing Manager, Pfizer Ltd

  • How can pharma brands integrate and adapt social media for greater levels of impact and relevancy as part of the wider digital and multi-channel mix?
  • What’s the right platform for your brand?
  • From global to local markets, advice on building an integrated social media strategy which maximises brand impact
  • 14:40 Afternoon Tea

    15:10 Content as the metric for engagement

    Jacob Flindt

    Jacob Flindt, Founder, informed.pro

  • Social media should be an integral part of communication with HCP’s and not a stand alone.
  • How to measure engagement and understanding the real value to the audience.
  • What can be learned from content metrics to personalise a multi-year campaign?
  • Strategies for building relationships that last beyond a campaign and future channels.
  • 15:50 Chairman’s Closing Remarks and Close of Day Two

    +

    FEATURED SPEAKERS

    Andreas Haimboeck-Tichy

    Andreas Haimboeck-Tichy

    UK Director for Healthcare and Life Sciences, IBM
    Andy Ross

    Andy Ross

    Media Relations Manager, ABPI
    Aslihan Unal

    Aslihan Unal

    Digital Strategy Group Manager, Janssen
    Elodie  Douangmanivanh

    Elodie Douangmanivanh

    Head of Digital Services , MSD
    Herve Dumas

    Herve Dumas

    Patient Care Solution Lead, UCB Pharma
    Sebastian Soithongsuk

    Sebastian Soithongsuk

    Global Content Manager, Digital Comms, GSK
    Steve Reeves

    Steve Reeves

    Director, Social Intelligence, Decision Resources Group

    Adam Doggett

    Senior Research Analyst, CREATION
    Adam  Doggett

    Akash Degan

    Senior Account Director, Sermo
    Akash Degan

    Andreas Haimboeck-Tichy

    UK Director for Healthcare and Life Sciences, IBM
    Andreas Haimboeck-Tichy

    Andy Ross

    Media Relations Manager, ABPI
    Andy Ross

    Annie Williams

    Regional Community Lead, Europe, Figure 1
    Annie Williams

    Aslihan Unal

    Digital Strategy Group Manager, Janssen
    Aslihan Unal

    Elodie Douangmanivanh

    Head of Digital Services , MSD
    Elodie  Douangmanivanh

    Emma Sutciffe

    Firector Patient engagment and innovtion, NexGen Healthcare Communications
    Emma Sutciffe

    Herve Dumas

    Patient Care Solution Lead, UCB Pharma
    Herve Dumas

    Jackie Cuyvers

    Co Founder, The Conversationalist Agency
    Jackie Cuyvers

    Jacob Flindt

    Founder, informed.pro
    Jacob Flindt

    Jamie Doggett

    Research Analyst, CREATION
    Jamie  Doggett

    Marcel Gmuender

    Global Head of Roche Diabetes Care , Roche
    Marcel Gmuender

    Sarah Holiday

    Regional Digital Marketing Manager, Pfizer Ltd
    Sarah Holiday

    Sebastian Soithongsuk

    Global Content Manager, Digital Comms, GSK
    Sebastian Soithongsuk

    Steve Reeves

    Director, Social Intelligence, Decision Resources Group
    Steve Reeves

    Tughan Demirbilek

    Strategy & Operations Director, Bristol Myers Squibb
    Tughan Demirbilek

    Official Media Partner

    Official Online Media Partners

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    VENUE

    Holiday Inn Kensington Forum

    97 Cromwell Road , London, United Kingdom

    Holiday Inn Kensington Forum is perfectly situated in one of London’s most luxurious and beautiful areas within South Kensington. 

    The hotel is just 2 minutes walk from Gloucester Road tube station for convenient travel to Hyde Park, London Eye, Tower Bridge plus more of London’s top attractions. There are also easy and direct links to some major transport hubs including Victoria, Kings Cross St Pancras, Paddington and Heathrow. 

    This distinctive hotel in south London has so much to offer to make all guests really feel at home. The latest Holiday Inn relaunch is not just about the new look and feel for the hotel but to offer guests more benefits during their stay including a pillow menu for extra comfort during their sleep and a curved shower rail for more spacious feel. 

    In addition to our 906 rooms, all business guests can take advantage of our meeting and conference facilities including High Speed Internet Access and unlimited Starbucks coffee at The Academy. Our hotel’s professional event planners are on board to help take the hard work and stress away from planning your next event. 

    So whether you in London on business or pleasure, make the Holiday Inn London Kensington Forum your first choice of hotel and book your accommodation for our lowest internet rate guarantee. 

    HOTEL BOOKING FORM

    Pharma Mobile Health App Best Practices Survey

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    How Mobile Apps are Transforming the Way Pharma Connects with Patients in Clinical Trials

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    Media Partners


    CREATION

    Official Media Partner
    http://www.creation.co/

    CREATION has worked in the healthcare sector for nearly two decades. In 2012, they developed CREATION Pinpoint – a proprietary technology platform, that isolates the voice of healthcare professionals on public social media. Combined with direct access to closed HCP networks, through human analysis, they deliver informed strategy and intelligence for the pharma and health industries.


    Pharma Marketing News

    Official Media Partner
    http://www.news.pharma-mkting.com/

    Pharma Marketing News is an independent monthly electronic newsletter focused on issues of importance to pharmaceutical marketing executives. It is a service of the Pharma Marketing Network -- The First Forum for Pharmaceutical Marketing Experts -- which brings together pharmaceutical marketing professionals from manufacturers, communications companies, and marketing service providers for wide ranging discussions and education on a multitude of current topics. Pharma Marketing Network & Pharma Marketing News provide executive-level content coupled with permission-based e-marketing opportunities.

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    PWTV

    Official Online Media Partners
    www.pharmaworld.tv

    The dedicated Audio Visual file sharing platform for the Pharmaceutical, Life Sciences and The Animal Health Industry. Use the power of Audio and Visual to give a clearer information to your clients. www.pharmaworld.tv

    Media Partners


    Drug Discovery Today

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    Drug Discovery Today is one of the most cited review journals in the field of drug discovery, with an impact factor of 6.422.
    Drug Discovery Today will benefit your research by helping to keep you up-to-date with all of the fast-moving and emerging topics in drug discovery. Each issue is packed full of the latest research news, peer-reviewed articles and comment and opinion from leading research scientists.


    The Journal of mHealth

    Supporters
    http://www.thejournalofmhealth.com

    The Journal of mHealth is an international publication which brings the latest professional developments in mobile, digital and connected health technologies to healthcare and industry professionals around the world. Featuring, the Latest Industry News, Articles, Research, Industry Whitepapers, Market Reports, and Service Reviews. Read issues of the Journal and subscribe for FREE online


    Biosave

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    Biosave.com brings together the best Life Science promotions, product releases, featured products, publications, videos and events from 100’s of leading Life Science suppliers. Updated 24 hours a day, Biosave is constantly uploading special promotions and exciting product news that you won’t find anywhere else. Our goal is to provide our users with the most exclusive product information to help reach that all important purchasing decision.


    Social Media Examiner

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    http://www.socialmediaexaminer.com

    The world’s largest online social media magazine, Social Media Examiner helps businesses discover how to best use social media, blogs and podcasts to connect with customers, drive traffic, generate more brand awareness and increase sales. Social Media Examiner hosts the popular Social Media Marketing Podcast and the industry's leading physical conference, Social Media Marketing World - http://www.socialmediaexaminer.com


    Elemental

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    http://www.elementalcomms.co.uk

    Elemental is a communications consultancy that simplifies global communications between brands and stakeholders. Elemental is a proven global content marketing, media relations, PR and social media specialist - integrating data, creativity and marketing. Learn more at Elemental and @elementalcomms for how we can sustain relevant visibility for your brand.


    Absave

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    Absave.com is the leading savings website for Antibodies and Immunological Products. Search our extensive database of Antibodies, Kits, Proteins & Peptides, Reagents, etc. to find the best savings!


    ASD MEDIA

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    Professionals in the Aerospace & Defence market use the ASD Media internet platforms to:
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    • Find the latest business news; www.asd-network.com
    • Find the upcoming events; www.asd-network.com
    • Find companies and organizations; www.asdsource.com
    • Distribute news globally. www.asdwire.com
    The ASD Media platforms are well known and used intensively, your company is able to benefit from these large numbers of users. Be informed with ASD-Network; Create exposure for your company with ASDSource, distribute your news with ASDWire or advertise with us, build your brand and increase traffic to your company’s website.

    For more detailed information please contact with: ASD MEDIA
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    Gate2Biotech

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    http://www.gate2biotech.com

    Gate2Biotech is a portal that unites biotechnological community in Central Europe. It covers all the news in the field of biotechnology. Thanks to the the portal the companies engaged in the field can easily search for research institutions and other partners to solve technical problems they are facing and here they can also present their services offer to potential partners from the Czech Republic and abroad. Gate2Biotech portal serves as a bridge connecting scientific and commercial sector. It incorporates offices and support organizations dedicated to promoting transfer of innovative technologies into a unified communication platform of Czech and international biotechnologies. As a mediator of information it draws attention to biotechnologies and support of their application and transfer into practice. It also functions as a tool for encouraging non-professionals (especially scientists and students) towards innovative business or applied research.


    Journal for Clinical Studies – Your Resource for Multisite Studies & Emerging Markets

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    http://www.JforCS.com

    Published bi-monthly.JCS is a unique journal, dedicated to providing information to the global pharmaceutical, biotechnology, medical devices and contract research organisations. JCS details practical and theoretical operational procedures, challenges, validatory and regulatory guidelines when conducting trials on a multisite basis and particularly within the emerging markets, naïve patient population, and remote access areas. JCS provides country by country objectives and uniquely brings you experiences in therapeutic areas of Liver diseases, kidney diseases, insect borne diseases, malnutrition and under nutrition. JCS is led by a strong editorial advisory board sourced out for their experiences; you will get the most practical insight for your global studies. JCS invites you to join us, write for us, feature your experiences with us, advertise your capabilities with us, and ask our advisory board for suggestions and guidelines. Let us make health care available to all.


    Drug Development Technology

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    Drugdevelopment-technology.com covers every aspect of the drug development and research process, from conception to pre-FDA approval. Our global network of journalists updates the site with the latest and most significant industry developments. This coverage allows us to provide everyone - from senior management through to research and QA staff – with in-depth reviews of the latest projects, advance notice of new product releases and analysis of the latest procedural and legislative developments.


    Swiss Biotech Association

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    The Swiss Biotech Association (SBA) is the national industry association for biotechnology, including pharmaceuticals, diagnostics, agriculture, food, cosmetics, environmental biotechnology, and specialty chemicals. Members are companies active in modern biotechnology, such as R&D, Production, Marketing and Sales, Finance, Services and Consulting. SBA provides a networking platform for Life Science clusters, academic and federal institutions the like. Founded in March 1998, the Association grows steadily.


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    Farmavita Net is professional community and network of pharmaceutical licensing and business development executives, innovators and researchers
    Farmavita.Net is the pharmaceutical licensing, technology transfer and regulatory affairs network. We are managing the marketplace of offers and demand for pharmaceutical Dossiers, know-how and technologies. Members of Farmavita.Net network usually find a number of attractive solutions for business development, alliances, joint ventures, co-development and co-marketing of pharmaceutical products. Farmavita.Net is not just a pure Internet portal. We manage a number of regional associates. We are connecting the dynamic network of few hundreds members / pharmaceutical companies interested in license-in and license-out opportunities.


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    PMLiVE.com is the ‘go to’ place for executives within the global pharma industry to keep up-to-date with news, views and resources. The site offers an extensive European and global audience for anyone wanting to talk to pharma on an international basis.


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    Contract-Biotechnology.com is a web-based platform for laboratory outsourcing solutions. We are an online R&D matching tool that connects Scientifics and organizations involved in discovery, development and delivery of new healthcare products with service and products providers worldwide. Life science information technology is undergoing a revolution. Part of that revolution involves new, unexplored business models, open innovation, open data and collaboration. If you have a project or idea that you would like to propose, develop or run, we can help. A New Collaboration Network Model for Discovery Research and Development • Effective Platform: the 95% • 5.000 registered users // > 15.000 Newsletter subscribers • Geographical background: 45,5% Europe / 37,5% North America / 16,5% Asia / 0,5% ROW • Professional background: Outsourcing Manager, Project Manager, CEO, Business Developer, CSO, Account Manager, Sales & Marketing People, Scientists, R&D. For further information, please visit our website www.contract-biotechnology.com


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    Holiday Inn Kensington Forum

    97 Cromwell Road
    London SW7 4DN
    United Kingdom

    Holiday Inn Kensington Forum

    Holiday Inn Kensington Forum is perfectly situated in one of London’s most luxurious and beautiful areas within South Kensington. 

    The hotel is just 2 minutes walk from Gloucester Road tube station for convenient travel to Hyde Park, London Eye, Tower Bridge plus more of London’s top attractions. There are also easy and direct links to some major transport hubs including Victoria, Kings Cross St Pancras, Paddington and Heathrow. 

    This distinctive hotel in south London has so much to offer to make all guests really feel at home. The latest Holiday Inn relaunch is not just about the new look and feel for the hotel but to offer guests more benefits during their stay including a pillow menu for extra comfort during their sleep and a curved shower rail for more spacious feel. 

    In addition to our 906 rooms, all business guests can take advantage of our meeting and conference facilities including High Speed Internet Access and unlimited Starbucks coffee at The Academy. Our hotel’s professional event planners are on board to help take the hard work and stress away from planning your next event. 

    So whether you in London on business or pleasure, make the Holiday Inn London Kensington Forum your first choice of hotel and book your accommodation for our lowest internet rate guarantee. 

    HOTEL BOOKING FORM

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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