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With increasing interest in smart metering across the utilities sector, the question of effective billing has come to the fore. Being a company that studies and regulates the accuracy of billing in the telecoms industry TÜV SÜD BABT see a strong correlation between this industry and the utilities sector. Therefore this masterclass will look at how the utilities sector can learn from the telecoms industry to improve their metering and billing systems to be more efficient and reliable.

The SMi Group’s Synergies in Metering between Telecoms and Other Utilities is a must attend for those in the utilities sector:
• Discover how elements of metering & billing systems in the telecoms industry can be adopted by utilities to drive improvement
• Scrutinise their efficacy and see how you could incorporate their methods into your company
• Hear from the regulatory side of metering and billing how the requirements of the Metering & Billing Direction are being met and how to attain them
• Discuss the future of metering across both sectors and how you can capitalise on that
 

Masterclass programme

9:00 Welcome & introductions

Michele  Gibson

Michele Gibson, Team Manager Metering and Billing, TÜV SÜD BABT

Peter Carling

Peter Carling, Lead Assessor, Metering & Billing., TUV SUD BABT

9:10 Review of metering and billing in the telecoms industry

 

  • What systems are in place
  • How efficient they are
  • Michele  Gibson

    Michele Gibson, Team Manager Metering and Billing, TÜV SÜD BABT

    Peter Carling

    Peter Carling, Lead Assessor, Metering & Billing., TUV SUD BABT

    9:50 Possible synergies between the Telecoms and Utilities industries

     

  • Overlap-where metering practices in the telecoms industry could be transferred
  • What the utilities sector can take from the telecoms industry
  • Michele  Gibson

    Michele Gibson, Team Manager Metering and Billing, TÜV SÜD BABT

    Peter Carling

    Peter Carling, Lead Assessor, Metering & Billing., TUV SUD BABT

    10:00 Morning Coffee

    10:30 Lessons to be learnt from the telecoms industry

     

  • Improving on past mistakes- how looking at issues in one sector helps the other
  • Copying is the highest form of flattery- how the utilities sector can learn from best practices
  • Michele  Gibson

    Michele Gibson, Team Manager Metering and Billing, TÜV SÜD BABT

    Peter Carling

    Peter Carling, Lead Assessor, Metering & Billing., TUV SUD BABT

    11:30 Discussion session

    Peter Carling

    Peter Carling, Lead Assessor, Metering & Billing., TUV SUD BABT

    Michele  Gibson

    Michele Gibson, Team Manager Metering and Billing, TÜV SÜD BABT

    12:30 Close of Masterclass

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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    Opening Hours: 9.00 - 17.30 (local time)
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