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Smart Water Systems
29 April - 30 April 2015
Smart Water Systems

SAE Media Group is delighted to announce its 4th Annual Smart Water Systems Conference on the 29th and 30th April 2015 at the Marriott Hotel, Regents Park in London. Smart Water systems involves the use of Smart Water meters together with the latest technologies and real time data to better monitor water usage and detect any problems such as leakage.

The conference will strengthen knowledge of smart water meter data handling issues as well as looking at the practicalities of interactive billing. Understanding the customers’ behaviour, viewpoint and experience will be a major focus as will hearing from a selection of international water utility companies currently implementing smart meters.
 

Through interactive presentations this event will bring together key opinion leaders, utility companies, regulatory representatives, consultants, investors, engineers and vendors. It will give direct access to utilities and decision-makers involved in the smart water sector. This ground breaking event will also highlight new opportunities water utilities should be aware of and look at industry issues such as the fragmented market.


Key Topics:
Technological solutions for data handling
• Understanding the customers’ behaviour, experience and viewpoint
• Case studies from a range of international water utility companies in different stages of smart water metering implementation

FEATURED SPEAKERS

Andrew Beaver

Andrew Beaver

Director of Strategy and Policy, Ofwat
David Lloyd Owen

David Lloyd Owen

Managing Director, Envisager
Erick Oostermeyer

Erick Oostermeyer

Coordintor - SW4EU, Business Development, Vitens
Martin Hall

Martin Hall

Metering Technology Manager, Thames Water

Allan Lambert

Managing Director, Water Loss Research and Analysis Ltd
Allan Lambert

Andrew Beaver

Director of Strategy and Policy, Ofwat
Andrew Beaver

Andrew Tucker

Water Efficiency Manager, Thames Water
Andrew Tucker

Avi Balashnikov

Chairman, Hagihon the Jerusalem Region Water & Wastewater Utility
Avi Balashnikov

Chris Wallace

Director of Communications, Scottish Water
Chris Wallace

Darren Bentham

Formerly of Southern Water,
Darren Bentham

David Lloyd Owen

Managing Director, Envisager
David Lloyd Owen

Duncan McCombie

Director of Operations, Wales and Ireland, Energy Saving Trust
Duncan McCombie

Erick Oostermeyer

Coordintor - SW4EU, Business Development, Vitens
Erick Oostermeyer

Frederick Harry Royan

Vice President, Global Environment Practice, Frost & Sullivan
Frederick Harry Royan

Glen Mountfort

Leakage Strategy Manager, South Staffs Water
Glen Mountfort

Helier Smith

Chief Operating Officer, Jersey Water
Helier Smith

Marcello Bondesan

Head of Energy Engineering Department, Operations, Hera
Marcello Bondesan

Martin Hall

Metering Technology Manager, Thames Water
Martin Hall

Matt Wheeldon

Head of Wastewater Strategy , Wessex Water
Matt Wheeldon

Mike Piccalo

Director of Industrial Security, Waterfall Security Solutions
Mike Piccalo

Pedro Perdigao

General Director, Aguas De Cascais
Pedro Perdigao

Stephen Plumb

, Formerly of Thames Water
Stephen Plumb

Tal Zur

VP Software & IT, Arad Group
Tal Zur

Tony Smith

Chief Executive, Consumer Council for Water
Tony Smith

Zohar Yinon

CEO, Hagihon the Jerusalem Region Water & Wastewater Utility
Zohar Yinon

sponsors

Conference agenda

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8:30

Registration & Coffee

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9:00

Chairman's Opening Remarks

Frederick Harry Royan

Frederick Harry Royan, Vice President, Global Environment Practice, Frost & Sullivan

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9:10

Global Water and Wastewater Network Market

Frederick Harry Royan

Frederick Harry Royan, Vice President, Global Environment Practice, Frost & Sullivan

• Mega Trends in Water & Wastewater Network Infrastructure
• Top 10 Challenges
• Market Opportunities and Unmet Needs
• Top Market Trends and Future of Water Networks
 

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9:50

Smart Water Systems - The business case in the UK

Darren Bentham

Darren Bentham, Formerly of Southern Water,

• How realistic is smart water in the UK
• Ways in which barriers may be overcome
• Opportunities to watch out for in the future

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10:30

Morning Coffee

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11:00

Good Practices in Leakage Management– the 2014 EU Report and the Zero-Sum KPI

Allan Lambert

Allan Lambert, Managing Director, Water Loss Research and Analysis Ltd

• What are the recommendations of this Report?
• How do they relate to Smart Water Systems?
• Choosing the right Performance Indicator for the right purpose
• Which traditional PI is Zero-Sum? – and can’t show decreases in both leakage and consumption over the same period

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11:40

Case Study: Jersey Water - Island Wide metering project using smart meters

Helier Smith

Helier Smith, Chief Operating Officer, Jersey Water

• The case for smart metering in Jersey
• Project progress and experiences encountered so far
• Using data to educate customers and reduce leakage
• Next stages and ultimate objectives

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12:20

Emerging Threats to Critical Control Systems

Mike Piccalo

Mike Piccalo, Director of Industrial Security, Waterfall Security Solutions

• Cyber threat update & emerging threats
• Hardware-enforced network security
• Municipal water system use cases
• Pervasive threats drive best-practice evolution 

 

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13:00

Networking Lunch

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14:00

Migrating form AMR to AMI

Tal Zur

Tal Zur, VP Software & IT, Arad Group

  • AMR vs AMI - what are the differences?
  • Reasons to migrate into AMI - why to choose AMI
  • Challenges
  • Maximizing the AMI using MDM
  • Next generation - what's next?
  • clock

    14:40

    Case Study: Thames Water - Pioneering smart water in the UK

    Martin Hall

    Martin Hall, Metering Technology Manager, Thames Water

    • Lessons learnt from our trial
    • Rolling out smart water meters across the Thames area
    • Our attitude towards data protection issues

    clock

    15:20

    Engaging with Customers- getting them on board

    Andrew Tucker

    Andrew Tucker, Water Efficiency Manager, Thames Water

    • What are the best ways to show your customers the benefits?
    • Motivating customers to save so you save
    • Case studies – understanding what works and what doesn’t!
     

    clock

    16:00

    Afternoon Tea

    clock

    16:20

    Thinking outside the box – how smart water links to energy

    Duncan McCombie

    Duncan McCombie, Director of Operations, Wales and Ireland, Energy Saving Trust

    • Where smart water meters could save energy
    • Allowing for collaborative working – water and energy do mix
    • Ensuring the customer appreciates the impact on energy

     

     

    clock

    17:00

    Hearing about the regulation: what can you expect?

    Andrew Beaver

    Andrew Beaver, Director of Strategy and Policy, Ofwat

    • What does OFWAT view as the major challenges in the UK
    • Get ahead of the game: what change can be expected in the future?
    • The possibility of cost reflecting tariffs

    clock

    17:40

    Chairman’s Closing Remarks and Close of Day One

    clock

    8:30

    Registration & Coffee

    clock

    9:00

    Chairman's Opening Remarks

    Frederick Harry Royan

    Frederick Harry Royan, Vice President, Global Environment Practice, Frost & Sullivan

    clock

    9:10

    Smart Water Strategies - Smart Utilities

    Erick Oostermeyer

    Erick Oostermeyer, Coordintor - SW4EU, Business Development, Vitens

    • An overview of what SW4EU are doing
    • What are the cost realities of Smart Water – how realistic are the rewards?
    • What are the technological possibilities Smart Water technology can offer?
    • Lessons we have learnt

    clock

    9:50

    Case Study: HERA - The multi utility viewpoint

    Marcello Bondesan

    Marcello Bondesan, Head of Energy Engineering Department, Operations, Hera

    • Implementing a multi utility smart meter system
    • Challenges encountered and lessons learnt
    • The unique situation of the Italian regulator

    clock

    10:30

    Morning Coffee

    clock

    10:50

    A smart NRW reduction strategy

    Pedro Perdigao

    Pedro Perdigao, General Director, Aguas De Cascais

    • NRW Strategy place in the Global Strategy Map of a water utility
    • Motivation factors in implementing a NRW reduction
    • From an intellectual to a SMART NRW strategy
    • Smart Water Network vs Smart Water utility
     

    clock

    11:30

    Dealing with a fragmented market

    David Lloyd Owen

    David Lloyd Owen, Managing Director, Envisager

  • What challenges does a fragmented smart water market create?
  •  Interoperability and integrating systems and services into a coherent whole
  •  Making data relevant to the utility, stakeholders and other services
  •  Looking to the future: Ways in which integration can be achieved
  • clock

    12:10

    The beginning of Smart Wastewater Systems?

    Matt Wheeldon

    Matt Wheeldon, Head of Wastewater Strategy , Wessex Water

    • Measurement of wastewater flow lags way, way behind water supply
    • Wastewater remains a critical utility service to protect public health, but one where charging is not at all reflective of quantity of the service used
    • New technology opens up the ability to measure accurately, economically and reliably
    • Wastewater metering – still in its infancy, has the opportunity to transform the market to the benefit of both customers and service providers

    clock

    12:50

    Networking Lunch

    clock

    13:50

    Hagihon

    • Progress in the smart water project
    • Experiences already encountered to gain insight
    • Optimising the use of received smart Data
    • Understanding why water meters are important… hear the projected benefits

    Zohar Yinon

    Zohar Yinon, CEO, Hagihon the Jerusalem Region Water & Wastewater Utility

    Avi Balashnikov

    Avi Balashnikov, Chairman, Hagihon the Jerusalem Region Water & Wastewater Utility

    clock

    14:30

    Scottish Water’s Communications outlook

    Chris Wallace

    Chris Wallace, Director of Communications, Scottish Water

    • What are the Issues and how can we deal with them
    • What are some innovative ways of retaining customer trust?
    • How can complaints be best handled?
    • How does the future look like

    clock

    15:10

    Understanding the Customer's perspective

    Tony Smith

    Tony Smith, Chief Executive, Consumer Council for Water

  • The common concerns of the customer
  • Ensuring excellence with customer care - go the extra mile!
  • clock

    15:50

    Chairman’s Closing Remarks and Close of Day Two


    Managing Director
    Water Loss Research and Analysis Ltd
    Director of Strategy and Policy
    Ofwat
    Water Efficiency Manager
    Thames Water
    Chairman
    Hagihon the Jerusalem Region Water & Wastewater Utility
    Director of Communications
    Scottish Water
    Formerly of Southern Water
    Managing Director
    Envisager
    Director of Operations, Wales and Ireland
    Energy Saving Trust
    Coordintor - SW4EU, Business Development
    Vitens
    Vice President, Global Environment Practice
    Frost & Sullivan
    Leakage Strategy Manager
    South Staffs Water
    Chief Operating Officer
    Jersey Water
    Head of Energy Engineering Department, Operations
    Hera
    Metering Technology Manager
    Thames Water
    Head of Wastewater Strategy
    Wessex Water
    Director of Industrial Security
    Waterfall Security Solutions
    General Director
    Aguas De Cascais
    Formerly of Thames Water
    VP Software & IT
    Arad Group
    Chief Executive
    Consumer Council for Water
    CEO
    Hagihon the Jerusalem Region Water & Wastewater Utility

    Sponsors and Exhibitors

    Official Media Partner

    Supporters

    Smart Water Systems List of Attendees

    Download

    Interview with Mike Piccalo, Director of Industrial Security, Waterfall

    Download

    SW4EU Smart Water Strategies – An Interview with Vitens

    Download

    Q&A with Thames Water

    Download

    Interview With Telecom Italia | Smart Water Systems

    Download

    Interview with Allan Lambert

    Download

    Sponsors and Exhibitors


    Waterfall Security

    Sponsors and Exhibitors
    http://www.waterfall-security.com/

    Waterfall Security’s mission is to revolutionize the way industries protect their physical assets and processes from remote cyberattacks. With patented unidirectional technology embedded in each product of Waterfall’s portfolio, our customers are able to balance business and operational needs with their required level of cybersecurity. Business requirements are fulfilled, and operational processes continue in a safer environment without risks of remote attacks and malware propagation from the external connections. Since 2007, Waterfall Security is the global leader in industrial cybersecurity technology. Waterfall products, based on its innovative unidirectional security gateway technology, represent an evolutionary alternative to firewalls. The flagship product, the Unidirectional Security Gateway, creates an impassable, physical barrier eliminating the possibility of external online attacks from reaching the industrial environment. Through the Unidirectional Security Gateway, real-time access to information from the industrial site is made available, enabling IT/OT integration, operational visibility by headquarters, vendor monitoring, industrial cloud services, and many other advanced and critical business needs. Waterfall offers a comprehensive solution portfolio for a variety of business and operational requirements in many industries. Each solution enables business and operational processes to continue without risk of remote attacks, and does so cost effectively. Having eliminated interactive remote control attacks, industrial sites benefit from cost reductions at many levels. Maintenance costs of the Waterfall technology are dramatically lower than any alternative. In addition, using Waterfall’s technology reduces the costs and facilitates compliance with various governmental regulations and best-practice recommendations such as NERC CIP, NRC, NIST, CFATS, ANSSI and others. The company's growing list of customers include national infrastructures, power plants, nuclear plants, on/off-shore platforms, refineries, manufacturing plants, utility companies, plus many more. Deployed throughout North America, Europe, the Middle East and Asia, Waterfall products support the widest range of leading industrial remote monitoring platforms, applications, databases and protocols in the market.

    Media Partners


    British Water

    Official Media Partner
    http://www.britishwater.co.uk

    British Water is an association which has a wide and varied membership covering all sectors of the water industry. From consultants, legal and financial partnerships, manufacturers of equipment and multi-disciplinary contractors to SMEs and independent consultants. We work to bring a coherent approach to delivering in partnership with the water companies, the best for the British water industry. We try to ensure each member company has access to services that will enhance their development potential and provide an added value factor to the way they do business. www.britishwater.co.uk


    SBWWI

    Official Media Partner
    http://www.sbwwi.co.uk

    The SBWWI is a lively trade association representing the interests of UK manufacturers, contractors, consultants and service suppliers for the Water and Wastewater industry. It’s aims are to help members serve the industry better by providing a forum for discussion and the dissemination of information and has become recognised as an influential Trade Association within the UK water industry. SBWWI has launched a Smart Metering Suppliers Forum, to provide support to those supplying metering and smart metering technologies and services. The Forum will keep members up to date on smart metering issues as they evolve, provide a forum for discussing challenges and opportunities, will run a number of workshops throughout the year to address specific issues and will engage directly with the Ofwat Smart Metering Advisory Group and Water UK’s Smart Metering Networks Group. For further information, please contact: Carol Hickman, Executive Director, SBWWI on Tel: 01926 831530; email: val.chamberlain@sbwwi.co.uk; web: www.sbwwi.co.uk


    CIWEM

    Official Media Partner
    http://www.ciwem.org

    Working for the public benefit for a clean, green and sustainable world, CIWEM (The Chartered Institution of Water and Environmental Management) is the only independent, chartered professional body and registered charity with an integrated approach to environmental, social and cultural issues. CIWEM supports thousands of members worldwide, provides training and professional development opportunities, and a forum for debate through conferences, events and publications. The Institution works with governments, international organisations, NGOs, creative organisations and faith groups for a holistic approach to environmental issues and brings members from all over the world together under common policy issues. CIWEM has a strong technical structure that ensures that the Institution is able to deliver high quality, timely output on a wide range of environmental issues. CIWEM's work on water management is coordinated through 3 technical panels: Water Resources, Water Supply and Quality and Wastewater Management. For more information see www.ciwem.org

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    Water Briefing

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    WaterBriefing is the UK’s leading online daily dedicated news, analysis and intelligence service for business professionals in the water sector covering both UK and international issues. Their combination of insight and analysis of news, legislation and policy developments has made it a widely-read, influential and well-respected source of information. The Waterbriefing readership includes clients, contractors, water companies, the investment community, MPs, regulators and Parliamentary Committees. They feature: • Industry news – the top international, national and regional stories • Company news - contract wins, clients, upcoming tenders and business opportunities • Existing and upcoming legislation and policy updates - key drivers behind many of the sector’s investment decisions


    Water Conferences

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    Water-conferences.com provides a central resource for all major water-related conferences and events around the world. Subscribers to the website also receive discounts of up to 20% on the full price of a wide variety of water conferences and publications. The Water-conferences.com website allows you to filter events by topic, date, or location, share them with colleagues, or add them instantly to your calendar. We also give 10% of our profits to microfinance water projects around the world. Simply by using our website you are helping to provide better water services to those who need them most.


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    BlueTech® Research, an O2 Environmental company, is the leading authority on innovative water technologies in the water market. BlueTech® Research provides actionable insights to a global client-base on innovative and disruptive technologies, market direction, market opportunities, and access to intelligence on the companies innovating in the water space, providing clarity and analysis on emerging water technology market areas.


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    Water Technology provides the latest in news, views and project information from the water industry internationally, covering industrial and municipal wastewater treatment and water supply and transmission. Water Technology reaches leading engineers and technologists in the water utilities sector and uses its global network of journalists to cover the pressing issues busy professionals need to know about to keep on top of this demanding industry.


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    Institute of Water

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    The Institute of Water is the only professional body which caters exclusively for the UK water industry. We aim to inspire our members to reach their potential and develop their careers through learning, recognition, networking and professional development. Membership is open to anyone with an interest in the water sector, at any level and from any discipline. Our members are drawn from water companies, suppliers, contractors, consultants and regulators and membership has something to offer everyone.


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    IJGUC addresses grid and utility computing which represent fundamental paradigms for next-generation parallel and distributed computing systems, enabling distant collaboration, resource discovery/sharing, data-intensive applicative infrastructures and high-throughput environments to address on-demand large-scale scientific, engineering, and business problems. Grid and utility computing have significantly contributed to the advancement of cloud computing, e-science, high performance computing, virtual organisations and collaboration, scientific workflows, and service-oriented architectures. They exploit synergies with different areas such as peer-to-peer computing, semantic web, wireless/mobile technologies, and computational intelligence.


    WaterWiki

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    The IWA WaterWiki is THE open-access resource site for water researchers and professionals. The site currently hosts over 1,000 free articles, and case studies on all aspects of water and sanitation as well as over 450 downloadable event materials, including over 300 poster presentations from the recent 2012 IWA World Congress and Exhibition in Busan. The WaterWiki hosts an extensive Organisation Resource Directory and provides private collaborative online workspaces for over 30 specialist research groups. The site currently hosts the following articles on Water Pricing, Utilities and Asset Management: • Infrastructure Asset Management • Interactions between Non Revenue Water management and asset management • Introduction of Asset Management in Bureau of Waterworks, Tokyo Metropolitan Government • A Workflow System for Drastic Business Innovation in Water Service Operations • Public and Private Sector Roles in Water Supply and Sanitation Services • Energy Efficiency for Urban Water and Wastewater Services • The impact of Privatisation on the sustainability of Water Resources • Infrastructure Regulation: State Owned Enterprises Vs Investor-owned Infrastructure Operators Call for contributions: We would like to invite Smart Water Systems 2013 delegates to upload their materials to the Events Extra section of the WaterWiki: Events Extra is the open access archive for poster presentations and other unpublished materials from conferences and workshops and is the ideal area for you to highlight your work to the water community. Click here for guidelines on how to upload your material or Contact Chloe Parker for more information.


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    Marriott Regents Park

    128 King Henry's Road
    London NW3 3ST
    United Kingdom

    Marriott Regents Park

    This 4 star north London hotel in zone 2 is the perfect destination for the astute business traveler as well as the leisure guest that knows how convenient north London hotels are, as a base from which to explore the city .Bond Street is just 3 stops from Swiss Cottage underground station on the Jubilee Line, so you can be shopping, exploring the sights and taking in one of London’s world-renowned West End shows in less than 15 minutes when you stay at this hotel near central London. At the same time, the hive of activity that is Camden Town, the chic shops, cafes and restaurants of Primrose Hill and ZSL’s London Zoo in Regents Park are all just a short walk from this hotel in north London.

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

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