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Exploring the strategies and products available to ensure businesses and organisations are the masters rather than victims of engagements in the digital age.

 

Hosted by Chris Wallace, Founder and Director at WallaceTransform

In this workshop we will discuss:

• How to engage better with your customers
• How to have planned rather than reactive stakeholder communications
• How to best create new touch points with all your audiences

Advizzo; Affinity Water; Águas do Porto, EM; Anglian Water; Anglian Water Services Limited; Arqiva; Business Stream; Capgemini; CCWater; Diehl Metering; Dwr Cymru Welsh Water; Elster; GMC Utilities ; Hera Bologna Srl; HomeRider Systems; Irish Water; Itron; Itron Metering Solutions Ltd; Itron Metering Solutions UK Ltd; Jersey Water; Kamstrup; Kruger As; Mace Group; Navigant; Northumbrian Water; Ofwat; Provas; Sensus; Servelec Technologies; Siemens; south east water; South West Water; South West Water Limited; Southern Water; Suez Advanced Solutions; Sutton & East Surrey Water Plc; Thames Water; The Behavioural Insights Team; The Behaviouralist; The Water Report; Tridium Europe Ltd; TVS Supply Chain Solutions; United Utilities; United Utilities Plc; University of Exeter; University Of The West Of England Bristol; Veolia Environmental Services; WATER BOARD OF LIMASSOL; Welsh Water; Wessex Water; Yorkshire Water Services Limited; Z-Tech Control Systems Ltd

Workshop programme

8:30 Registration

9:00 Opening remarks and introductions

9:10 Session 1 - What's Your Story?

Chris Wallace

Chris Wallace, Director and Founder, WallaceTransform

Defining the Corporate and Business narrative to help you engage audiences

9:50 Session 2 - A Policy Windows Approach

Chris Wallace

Chris Wallace, Director and Founder, WallaceTransform

How does a Digital Lens affect how you get your message across and how will it be received?

10:30 Morning Coffee

11:00 Session 3 - Digital Stakeholder Engagement

Chris Wallace

Chris Wallace, Director and Founder, WallaceTransform

Cutting edge examples and tools

11:40 Session 4 - Options for Your Challenge

Chris Wallace

Chris Wallace, Director and Founder, WallaceTransform

What would success look like for you? How can you measure it? Interactive session on specific delegate challenges.

12:20 Closing remarks

12:30 Close of workshop

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VENUE

Copthorne Tara Hotel

Scarsdale Place, Kensington, London, United Kingdom

The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.

 

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Copthorne Tara Hotel

Scarsdale Place
Kensington
London W8 5SR
United Kingdom

Copthorne Tara Hotel

The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.

 

HOTEL BOOKING FORM

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WHAT IS CPD?

CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

CPD AND PROFESSIONAL INSTITUTES

There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

GLOBAL CPD

Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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