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At MRO 2009 you will be given the opportunity to stay fully up-to-date of the latest trends and developments in the world of MRO. Analyse the current state of the market with an expert speaker line up that includes representatives from major airlines, MRO providers and OEM's. Share experiences and lessons learned and receive an update on the latest regulatory perspectives. With a special focus on the latest financial outlook for the industry, plan the way ahead for your business and discuss how you can cut costs and achieve greater efficiency.

Attend the conference and be updated on issues such as:

  • The latest challenges, trends and financial outlook for the MRO market - how can you cut costs and achieve maximum efficiency?
  • The environmental challenge - how are airlines and OEM's addressing the challenge?
  • Planning and management for significant events - The British Airways BA038 experience
  • Issues currently facing the larger low cost fleets
  • MRO in emerging markets
  • The regulatory perspective
  • Lean MRO

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Steffen Harpoth

Steffen Harpoth, CEO, Silver Air

9:10 Opportunities for MRO in the World of Airline Consolidation, Mergers, Exits and New Entrants

Bruce Hunter

Bruce Hunter, General Manager, Operational Maintenance, British Airways

  • What is MRO like in these circumstances
  • What are the challenges and what part do OEM support activities play?
  • What challenges does line line maintenance face going forward?
  • Winners and losers
  • 9:50 Challenges, Trends and Issues for the MRO Industry

    David Stewart

    David Stewart, Principal, AeroStrategy

  • Overview of the market
  • Challenges and issues in 2009
  • Current drivers for the market
  • 10:30 Morning Coffee Sponsored by Lufthansa Technik

    10:50 Airline / MRO Relationships East versus West in the Crossroads - Istanbul

    Altug Sokeli

    Altug Sokeli, Technical Manager, Turkish Technic

  • A brief look at the region
  • Perspective from both airline and MRO
  • Differences between an independent MRO and Airline MRO - Advantages and disadvantages
  • Expectations on the Europe Airlines and Eastern Airlines
  • New strategies for the MRO's of the region - joint ventures
  • 11:30 CEE MRO Opportunities vs European Market / Customer Reaction

    Konstantin Essler

    Konstantin Essler, Managing Director, Austrian Airlines Technik - Bratislava

  • The burden of MRO entry
  • Flexibility of customers / market
  • A view into the short term future of CEE MRO development
  • 12:10 Networking Lunch

    13:30 Lessons Learned in the Romanian MRO Market

    Adrian Ionascu

    Adrian Ionascu, Director, Business Development Technical Services, Blue Air Romania

  • MRO developments in Romania
  • Experiences and lessons learned in providing maintenance and support to fleets
  • Future plans for growth and development
  • Working with MRO providers in Romania and future requirements
  • 14:10 FAA Oversight of Foreign Repair Stations

    Roberto Gonzalez

    Roberto Gonzalez, Manager, London International Field Office, Flight Standards Division, Eastern Region, FAA (Federal Aviation Administration)

  • Current certification status
  • Recurrent annual inspections certificate renewals
  • Risk identification and mitigation
  • The future of safety management systems relating to repair stations
  • How the EASA/FAA agreement will affect future activity
  • 14:50 Afternoon Tea Sponsored by Lufthansa Technik

    15:10 PMA Parts

    Kate Schaefer

    Kate Schaefer, Senior Vice President, Sales & Marketing, HEICO Parts Group

  • PMA has been growing rapidly; what are the types of savings that can be expected in today's market
  • How are OEM's reacting to the changes occuring in the PMA market
  • Who are the major holdouts as far as PMA utilization is concerned
  • What can we expect in the future; the PMA market in 5 years time
  • 15:50 European Regulatory Update

    Martin Ambrose

    Martin Ambrose, Manager, Maintenance, European Regions Airline Association (ERAA)

  • Contracting of technical services
  • Privileges of B1 and B2 licenses
  • Type training
  • Control of suppliers
  • Use of operator's work cards
  • 16:30 Aircraft Engine Technology in Addressing Green MRO

    Dr Alan Epstein

    Dr Alan Epstein, Vice President, Technology and Environment, Pratt & Whitney

  • Advances in aircraft engine technology
  • Background to PurePower PW1000G aircraft engine
  • Reducing emissions and fuel burn
  • Reducing noise
  • Pratt & Whitney initiatives and strategy
  • 17:10 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Ian Harbison

    Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment

    9:10 An Aircraft Manufacturer's Response to Airline Needs in a Period of Industry Change

    Dr Wolfgang Kortas

    Dr Wolfgang Kortas, Head of Services Solutions, Airbus

  • Changing the business model
  • The value the OEM can bring to the industry
  • Working with the airlines and MRO providers
  • 9:50 Panel Discussion - Facing the Future

    Ian Harbison

    Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment

    David Ramage

    David Ramage, Vice President, Technical Operations, Jet Blue Airways

    Dr Wolfgang Kortas

    Dr Wolfgang Kortas, Head of Services Solutions, Airbus

    Robert Gaag

    Robert Gaag, Sales Director, Central Europe, Lufthansa Technik

    10:50 Morning Coffee Sponsored by Lufthansa Technik

    11:20 Integrating ERP, Lean Six Sigma

    Amir Ali

    Amir Ali, Chief Engineering Business Development, Pakistan International Airlines

  • Process harmonization (as is and to be process)
  • Efficient and effective process of MRO
  • Competitive advantage through faster TAT
  • ROI on ERP, lean and six sigma programme
  • Real time examples
  • 12:00 Airline / MRO Relationships

    David Ramage

    David Ramage, Vice President, Technical Operations, Jet Blue Airways

  • Outsourcing decisions
  • MRO selection criteria
  • Partnership
  • Business evolution
  • Future challenges
  • 12:40 Networking Lunch

    14:00 The MRO Perspective

    Robert Gaag

    Robert Gaag, Sales Director, Central Europe, Lufthansa Technik

  • How are MRO's approaching the need to cut costs?
  • Strategies and initiatives
  • Looking ahead
  • 14:40 The Importance of Effective Maintenance Management Software in Ensuring Compliance

    Steve Morris

    Steve Morris, Director, Civil Aviation, Mxi Technologies

  • Effects of streamlined maintenance tracking and record-keeping on compliance management
  • Reporting compliance to multiple regulatory bodies
  • Advanced technology to address new and existing regulatory requirements
  • 15:40 Challenges and Opportunities in Green MRO

    Jim Brunke

    Jim Brunke, Vice President, Global MRO Services, Boeing

  • New approaches to green maintenance from Boeing's MRO
  • Building green - does it make a difference?
  • Green supply chain - how do you keep the advantages you have created?
  • 17:00 Chairman's Closing Remarks, Close of Conference and Afternoon Tea Sponsored by Lufthansa Technik


    Copthorne Tara Hotel

    Scarsdale Place
    London W8 5SR
    United Kingdom

    Copthorne Tara Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

    The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.




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    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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