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Join industry colleagues and international military representatives at SMi's Combat Service Support Operations conference.

Hear the latest national strategies and programmes supporting personnel and equipment on deployed operations world-wide. Assess technology and current industry capabilities. Explore the lessons learned from operations in Iraq and Afghanistan and additional presentations focused on supporting NATO, ISAF and United Nations deployed operations. Additionally, hear from and network with key international policy and decision makers who will provide you with a unique insight into supporting current and future combat operations.

Combat Service Support Operations is designed to address the ever changing operational needs, technological aspects and challenges within the global support community.  This event brings together leading members of industry and senior military experts to discuss, develop and compare global service support strategies.


Sustain & maintain multinational joint forces deployments 

Understand & develop new service support strategies 

Prepare employees for deployments into hostile environments 

Principals & the role of contractors on deployed operations 

Obtain the most up-to-date insight into service support to ISAF, NATO & United Nations deployed operations 

Review policy, doctrine & developments in force protection to contractors on deployed operations 

Take this opportunity to mix & network with like minded delegates & speakers from across the globe 


  • Product Manager
  • Founder & CEO
  • Defence Advisor
  • Defence Attaché 
  • SO1 & SO2
  • General Manager
  • Movements Officers
  • Plans, Policy & Doctrine Staff
  • Development Officer
  • NGO’s
  • Export Manager
  • Technical Manager
  • Sales Manager
  • Academics
  • Heads of Research
  • Scientific Adviser
  • Military Officers – Operational
  • Military Officers – Logistics & Support
  • Sales & Marketing Director
  • NATO Staff
  • United Nations Personnel
  • Commanding Officer
  • Operations Director
  • ILS Manager
  • In Service Support Manager
  • Business Development Manager
  • Capability Manager

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Wing Commander (Ret’d) Peter York OBE RAF

Wing Commander (Ret’d) Peter York OBE RAF, Former Staff Officer Policy & Concept Development, NATO Joint Air Power Competence Centre


Lieutenant General Fredrich Wilhelm Ploeger

Lieutenant General Fredrich Wilhelm Ploeger, Executive Director, NATO Joint Air Power Competence , NATO Joint Air Power Competence Centre (JAPCC)

9:50 Air Combat Service Support Unit

• Air Combat Service Support Unit (ACSSU) – A key enabler for the Joint Rapid Reaction Force
• Supporting Joint Force Harrier - A4 Force Headquarters (A4 FHQ)
• 1AMW – Air mobile, field equipped, 90 minutes notice for world-wide deployments
• Aircraft Maintenance Support Service’s (AMSS)

Wing Commander Andy Killey

Wing Commander Andy Killey, Officer Commanding, No. 1 Air Mobility Wing

10:30 Morning Coffee

11:00 Inter-Modal Transportation Technology Demonstrator Programme

Nigel Beer

Nigel Beer, Principal Consultant, Communications and Electronics Practice, PA Consulting

• The IMT Operational Challenge
• Transition from TDP to Capability Demonstrator
• Towards Implementation

11:40 Establishment of the EU TPLS Programme - The EDA Perpsective

Gerhard Rauniak

Gerhard Rauniak, Project Officer, Third Party Logistic Support, European Defence Agency

12:20 Networking Lunch Sponsored by Boeing

13:40 Nato’s Role in the C-17 Strategic Airlift Capability (SAC) Programme

Gunnar  Borch

Gunnar Borch , General Manager, NATO Airlift Management Agency

• NATO  Airlift Management Organization (NAMO)
• Initial phases of Programme build-up
• Programmes, status and the way ahead

14:20 The Changing Role of Commercial Aircraft in Military Airlift Operations

Shahe Ouzounian

Shahe Ouzounian, Chief Operating Officer, Chapman Freeborn

• The historical role of commercial aircraft in airlift operations
• Analysis of how different NATO countries outsource their current requirements
• By design or by chance? The increased use of certain commercial aircraft types
• Military airlift at a crossroads: What is the future of the civilian component?
• Expanding options in heavy lift: How the A400M, KC-390, C-17 and other projects could alter the landscape

15:00 Air Expeditionary Task Force – the Italian perspective

Claudio Icardi

Claudio Icardi, Chief of the Exercise & CSS Branch , Italian Air Force Staff


  • Lesson identified in the field of the ISAF operation
  • The interim solution
  • Concept development to expeditionary needs
  • Way ahead to build the Air Expeditionary Task Force
  • 15:40 Afternoon Tea

    16:00 Logistic Trends from Current Operations

    Major General (Retired) David Shouesmith

    Major General (Retired) David Shouesmith, Formerly of the UK’s ACDS (Log Ops),Vice President, PRTM

    • Recent military operations have forced the pace of development in logistics on operations
    • There are a number of key trends that can be recognized and understood and which inform the future
    • Amongst these trends are: increasing contractorisation; acquisition and logistic convergence; increasing precision; performance expectation; maturing of multinational logistics. 
    • We collectively need to seize the opportunity to embed changes in the operational and resource situation.

    16:40 Logistic support for NATO & NATO Bodies – a NAMSA Perspective

    Jorn Brauer

    Jorn Brauer, Senior Development Officer , NATO Maintenance & Supply Agency, NAMSA HQ

    • Current developments and projects
    • Logistic planning for future military missions
    • NAMSA’s model for logistics integration


    Wing Commander Jez Parkinson

    Wing Commander Jez Parkinson, Force Protection & Defence Against Terrorism SME, NATO Joint Air Power Competence Centre (JAPCC)

    • Overview of NATO force protection doctrine
    • NATO force protection in practice
    • Current NATO force protection issues
    • The way forward for force protection in NATO?

    18:00 Chairmans Closing Remarks & Close of Conference followed by Networking Drinks Reception



    Crowne Plaza - The City

    19 New Bridge Road, London, United Kingdom

    A number of our clients have been approached by third party organisations offering to book hotel rooms. We would advise that you do not book through them as they are not representing the SMi Group. SMi Group books all hotel rooms directly. If you are approached by a third party organisation then please contact us before making any bookings. If you have already booked a hotel room using a third party organisation, we would highly recommend contacting the hotel you were booked into to ensure a booking has been made for you. We would also advise you to please check the terms and conditions of the booking carefully.


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    Crowne Plaza - The City

    19 New Bridge Road
    London EC4V 6DB
    United Kingdom

    Crowne Plaza - The City



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    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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