Europe's Leading Cold Chain Conference  

SMi proudly presents its 6th annual Cold Chain Distribution conference to be held in London on Monday 5th & Tuesday 6th of December 2011. This conference follows on from SMi’s previous highly successful Cold Chain Distribution events and offers the opportunity to keep up-to-date with the latest regulations, challenges and solutions that you need to know about for successful and cost-effective cold chain distribution

The cold chain is critical in the transportation and logistical organisation of pharmaceutical drugs and products. The cold chain is the supply and distribution network within a Pharma company that deals with movement of product which needs to be keep secure in a temperature controlled environment.

This conference will address and explore key issues such as security, wholesaler monitoring, contingency planning, protection against counterfeiting and how to deal with new regulations. Learn how to maximise efficiency and profitability from case study examples and expert presentations.

New for 2011; This conference will also address Temperature Control Management. This year, the conference will not only tackle issues surrounding effective management of your cold chain distribution network but the new and increasingly important issue of Controlled Room Temperature management and regulations. Many of the lessons learned from the cold chain can be applied to CRT management and this is the ideal opportunity to learn about transferable experiences and skills. 

"The CTM industry has been estimated at $50 billion worldwide, the majority of which is biotech-based. Even if this stays flat through 2011, the total value of cold chain product shipments for life sciences will be nearly $246 billion in 2011" - source: www.pharmaceuticalcommerce.com



Join this year's attendees from companies including:

AOP Orphan Pharmaceuticals, AstraZeneca, Biocair International Ltd, Cemafroid, Cold Chain Consultants, Elpro-Buchs AG, Exelsius Cold Chain Management, Farma Mondo SA, Genzyme Ltd, GeoStasis Ltd, GlaxoSmithkline, GS1 UK, Healthcare At Home Ltd, IATA, Intellectual Ventures Laboratory, Intelleflex, Kuehne + Nagel Ltd, Laminar Medica Ltd, Marken Limited, Movianto UK, Norgine Ltd, PDP Couriers, Perrigo, Pfizer, QuickSTAT, Roche Products, Sensitech EMEA, Topa Packaging, World Courier


Delegate reviews of last year's conference included;

"An excellent overview of the challenges associated with cold chain management"

"The quality of presentations and speakers were very good.  I am very glad I came."

"Very good new subjects"


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  • Analyse the environmental impact and responsibilities within the cold chain. Reusable and recyclable packaging will play an ever more important role to maintain green credentials, but are they cost effective?
  • Develop your knowledge of the cold chain. From start to end, it is important to know everything about your cold chain distribution network to gain maximum advantage.
  • Understand new regulations - learn how to adapt to new CRT regulations. Gain advantage and avoid costly & time consuming auditing.
  • Explore the possibility of an uninterrupted cold chain - with supply delays causing massive disruption as well as coming at a heavy cost it is more importnat than ever to effectively contingency plan. Minimising and avoiding delay is ciritical within the cold chain.
  • Improve your monitoring of wholesaler security. Passing trust and liability on comes with risk but also reward for both parties. Effective management of the relationship is therefore critical.
  • Evolve your understanding of temperature control management. New temperature management regulations effect not just the cold chain, but also room temperature storage, as 'room temperature' can fluctuate wildly and needs to be controlled and supervised correctly.
  • Network with key industry professionals



Confirmed Speakers so far include; 

  • Ray Goff, Director, Pfizer
  • Stephen Mitchell, QA Manager, Quality & Compliance, Logistics, GSK
  • Nigel Cryer, Head Quality Operations, Arrow Pharrm
  • Eliva Quiroz Loriega, Cold Chain & Shipping Validation Specialist, Pfizer
  • Gerald Cavalier, Executive Director, Cemafroid
  • Mr Kerry Hinton, General Manager, Healthcare at Home Ltd
  • Andrea Graf-Gruber, Manager, Cargo Business Process and Standards, International Air Transport Association
  • Martin Peter, Director, ELPRO
  • Andrew Meyers, Director, Cold Chain Consultants Pty Ltd.
  • Roger Lamb, Healthcare Sector Manager, GS1
  • Peter Mehring, CEO, Intelleflex
  • Royce Heap, Cold Chain Manager, Pfizer



  • Global Category Manager
  • Logistics Manager CEE & Asia
  • GDP Inspector
  • Operations Director
  • Business Development Manager
  • Sr. Pharmaceutical Scientist
  • Logistics Manager
  • QA Manager
  • Head of Service
  • MD
  • Product Specialist
  • Pharmaceutical Warehouse Supervisor
  • Senior Transportation Manager
  • Regulatory Affairs Manager
  • Supply Chain Supervisor
  • Cold Chain Specialist
  • Shipping Specialist
  • Cold Chain & Shipping Validation Specialist
  • Principle Supply Chain Analyst
  • Clinical Supply Technician
  • Senior Director
  • Logistics manager
  • Consultant - Supply Chain
  • International Logistics Manager


Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Sue Lee

Sue Lee, Manager BioPharm Systems R&D, World Courier

9:10 Passive Shipper Qualification – A bracketing Approach

Royce Heap

Royce Heap, Cold Chain Specialist, Pfizer

• Grouping similar lanes over a summer/winter period
• Bracketing multiple lanes for a single set of qualification data
• Adding lanes without performing additional qualification
• What to do when things go wrong (off-loads/delays)
• Quick, visual,  determination of shipper performance within a lane

9:50 Why should I blow my budget on a specialist courier?

Sue Lee

Sue Lee, Manager BioPharm Systems R&D, World Courier

A conversation between Finance and Quality to make the best decisions about using a clinical trials transport budget

This will consider what to take into account for:

• Difficult and Emerging Markets
• Temperature Controlled Shipments
• Controlled Drugs
• Biologics and Biomarkers

10:30 Morning Coffee

11:00 Pharmaceuticals cold chain guidelines update

Eric Devin

Eric Devin, Development managing director, Cemafroid

• International transport under controlled temperature for pharmaceuticals
• Last km of pharmaceuticals cold chain
• Certification initiatives and frames for pharmaceuticals cold chain
• Sustainability of pharmaceuticals cold chain

11:40 Predictive risk-based supply modelling in clinical trials

Vladimir Anisimov

Vladimir Anisimov, Senior Director Research Statistics Unit, GlaxoSmithkline

• Main uncertainties and risks in CT supply chain process
• Predictive patient recruitment modelling tool
• Risk-based supply predictive modelling
• Software tools for supply modelling

12:20 Networking Lunch

13:30 Cold Chain Distribution in Clinical Home Care

Chris Carver

Chris Carver, Director of Logistics, Healthcare at Home Ltd

• Overview of clinical home care
• The scale of the cold chain distribution challenge
• Benefits to Pharma, patients & healthcare providers

14:10 Data Management in Cold Chain

Alois Bischof

Alois Bischof, President & CEO, Elpro-Buchs AG

• Why is it important to collect and manage the temperature data coming from cold chain monitoring?
• What are the challenges with data management in Cold Chain?
• What are the solution approaches and what are the advantages and disadvantages of the different approaches?
• "Big Pharma best practice example": Monitoring and data management process in a complex supply chain

15:10 Afternoon Tea

15:40 Panel Discussion: Emerging regulatory temperature monitoring requirements for non cold chain products

• Discussion on regulatory expectations-

o Which regulators are active in this area?
o What is in / out of scope?

• Approaches to managing the requirements

• What to do with data that has not been collected before & dealing with ‘excursions’

Stephen Mitchell

Stephen Mitchell, Quality & Compliance Manager, Supply Chain Logistics, GlaxoSmithKline

Sue Lee

Sue Lee, Manager BioPharm Systems R&D, World Courier

Andrea Graf-Gruber

Andrea Graf-Gruber, Manager Business Process & Standards, IATA

17:00 Chairman’s Closing Remarks

Sue Lee

Sue Lee, Manager BioPharm Systems R&D, World Courier

17:10 Drinks Reception - Hosted by World Courier

18:40 Close of Day One

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Tony Wright

Tony Wright, Managing Director, Exelsius Cold Chain Management

9:10 Management of transportation of temperature sensitive goods

Andrea Graf-Gruber

Andrea Graf-Gruber, Manager Business Process & Standards, IATA

• From Guidance to Regulation – how has this been achieved?
• Importance of Standards – IATA development of a standard label
• What are the challenges and how are these addressed?
• The way forward and future requirements

9:50 Maintaining data security throughout the distribution network

Roger Lamb

Roger Lamb, Healthcare Manager, GS1 UK

  • Role of Standards
  • Traceability in Healthcare
  • Coding in Traceability
  • Implementing Traceability
  • 10:30 Morning Coffee

    11:00 Utilizing In-transit Temperature Monitoring to Improve the Quality and Efficacy of Biopharmaceuticals: A Case Study

    • Why decreasing revenue streams and the growth of biopharmaceuticals are driving optimized supply chains
    • How changes in healthcare delivery will affect the supply chain: chain-of-custody, the last mile and ensuring 100% efficacy
    • Temperature monitoring options for the supply chain: advantages and disadvantages
    • Improving the supply chain: benefits for manufacturers, distributors, providers and the patient
    • Case study: Real-world use cases utilizing in-transit temperature monitoring

    Peter Mehring

    Peter Mehring, CEO, Intelleflex

    Gerrit-Jan Steenbergen

    Gerrit-Jan Steenbergen, VP 3i Innovation & Competence Centre, Zetes

    11:40 The Specialist Logistics Provider’s Place in the Cold Chain

    Nathan Barnard

    Nathan Barnard, Cool Chain Logistics Manager , Biocair International Ltd

    • Strategies for a specialist temperature-controlled logistics provider

    • Providing the complete packaging solution from sourcing to assembly to delivery

    • Cold Chain packaging performance & temperature monitoring

    • Cold Chain logistics using climate controlled vehicles

    12:00 When are transportation studies required and when not; A Risk based approach

  • Methodology
  • Requirements for temperature distribution
  • Where is & isn't temperature monitoring required
  • Purchasing & expediting
  • Inventory accuracy & control
  • Nigel Cryer

    Nigel Cryer, Head Quality Operations, Arrow Pharmaceuticals

    12:40 Networking Lunch

    13:50 Auditing Cold chain and temperature-sensitive supply chains - A presentation on case studies from around the world.

    Robert Hayes

    Robert Hayes, Director, Cold Chain Consultants

    • Why temperature sensitive-supply chains fail a GDP audit
    • Where they go wrong
    • Validating your supply chain
    • Challenges for the industry
    • A proactive approach

    14:30 Panel Discussion: Carrier selection and qualification

    Tony Wright

    Tony Wright, Managing Director, Exelsius Cold Chain Management

    • Why is it so urgent?
    • Making the right choice
    • Pharma requirements
    • Current regulations

    15:30 Chairman’s Closing Remarks and Close of Day Two

    15:40 Afternoon Tea


    Marriott Regents Park

    128 King Henry's Road
    London NW3 3ST
    United Kingdom

    Marriott Regents Park

    This 4 star north London hotel in zone 2 is the perfect destination for the astute business traveler as well as the leisure guest that knows how convenient north London hotels are, as a base from which to explore the city .Bond Street is just 3 stops from Swiss Cottage underground station on the Jubilee Line, so you can be shopping, exploring the sights and taking in one of London’s world-renowned West End shows in less than 15 minutes when you stay at this hotel near central London. At the same time, the hive of activity that is Camden Town, the chic shops, cafes and restaurants of Primrose Hill and ZSL’s London Zoo in Regents Park are all just a short walk from this hotel in north London.



    speaker image






    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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