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What is this event about?

patient recruitment and retention

The conference...

SMi is proud to present the 7th annual conference in its series on strategies for recruiting and retaining patients and volunteers for clinical trials.  Accelerating Patient Recruitment and Retention in Clinical Trials 2011 will build on the success of the previous 6 years to bring your knowledge in this field in line with the latest developments.

Something like 50% of clinical trials run over the time deadline set by the sponsor, and in the majority of these cases, at least part of the delay was caused by slow recruitment or inadequate retention of trial subjects.

Because of this, ensuring that your patient recruitment and retention strategies are effective is a critical part of drug development programs. Patient recruitment if not adequately planned for can extend development timelines by a number of years. Retention of patients throughout the life of a clinical trial is essential in order have complete data sets for your analysis and subsequent filings.

The pharma industry needs a front-line assessment of how things work in the physician's office, what motivates patients, how pharmaceutical service providers perform, and data on the most effective techniques for patient recruitment and retention; this conference aims to deliver just that.

Taking place in central London, UK, you will hear presentations from the clinical trials field.  Attend this event to learn how to expedite your drug development process through good recruitment and retention programmes.

Keen to see the detailed programme?  Click here.

Want to download the brochure?  Click here.

Register for the event here!

Group discounts available - click here


Fancy speaking at the conference?  Do you know of anyone who may be interested in speaking?  We are always on the look-out for new speakers for our upcoming conferences.  Let us know - contact the Conference Producer.

For sponsorship and exhibitioning opportunities, contact our Sponsorship Department.

 Why should you attend this event?

What you will learn about

  • Planning for a recruitment campaign: feasibility investigations, modelling, key performance indicators and outsourcing
  • Predictive recruitment modelling: data-driven statistical techniques for planning and predicting recruitment, adaptive adjustment, predicting study- and centre-performance, and implementation in real trials
  • The world outside the Western Hemisphere: differing issues and solutions for recruitment and retention in emerging markets, particularly CEE, Asia and Africa
  • Retention: ensuring patient awareness and engagement, improving patient materials 
  • Ethical considerations: ethics committee perspective, focus on adaptive trials and the role of patient representative organisations
  • Modernising recruitment and retention: social media, mobile technology and globalisation 
 patient retention


 patient recruitment

How you will benefit

Explore the best practices for patient retention

Analyse multi-regional trials for retention and recruitment plans

Learn new ways to promote patient recruitment for clinical trials

Network with senior thought leaders in this field

Who should attend this event?

Executive Directors, Vice Presidents, Directors, Heads, Managers and Team Leaders of

  • Patient Recruitment
  • Patient Retention
  • Clinical Research
  • Clinical Development
  • Clinical Operations
  • Clinical Alliances & Sourcing
  • Research and Development
  • Clinical Quality Assurance
  • Global Development
  • Supplies and Outsourcing

Delegates at our previous patient recruitment and retentioncame from across the world

Graph of delegates by region

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Jeff Zucker

Jeff Zucker, Senior Director and Global Head Patient Recruitment, Kendle

9:10 Feasibility investigations

Charles Tyzack

Charles Tyzack, Manager Global Feasibility, Kendle

  • The need for feasibility investigations - why are these so rare? 
  • Common strategies, approaches 
  • Validating successful site and enrolment performance
  • 9:50 Predictive patient recruitment modelling

    Vladimir Anisimov

    Vladimir Anisimov, Senior Director, Research Statistics Unit, GlaxoSmithkline

  • Statistical methodology and implementation
  • New analytic technique developed by GSK
  • Software used
  • Case studies
  • Implementation across all large GSK trials
  • 10:30 Morning Coffee

    11:00 Developing an effective recruitment strategy

    Alison Rees

    Alison Rees, Patient Recruitment, Novartis Pharmaceuticals

  • Identifying the key players influencing the recruitment process 
  • Identifying from each key player the positive and negative aspects that could impact on the subject recruitment process
  • Building the best strategy from the positive and negative aspects identified
  • 11:40 Problems in recruitment and retention

    Wolfgang Eglmeier

    Wolfgang Eglmeier, Head Clinical Operations Germany, Grunenthal

  • Identifying and overcoming common problems
  • Ensuring high patient retention
  • Best strategies for avoiding an under-recruited trial
  • 12:20 Networking Lunch

    13:50 Overview of recruitment data

    Jonathan Alsop

    Jonathan Alsop, UK Director, Numerus

  • Clinical Trial Managers often have little control over recruitment speed 
  • Recruitment delays often disrupt a study's critical path - creating a rush at the end, where quality can can suffer and additional financial costs incurred
  • Accurately predicting enrolment rates is difficult - some investigators and CROs can be overly optimistic 
  • This talk will cover trends and patterns from a large database of recruitment data across hundreds of sites from multiple studies 
  • The identified trends and patterns could help sponsors gain a better insight into realistic recruitment timelines 
  • While simple methods already exist than can address this issue, computerised simulation techniques offer a more real-world solution
  • 14:30 Case studies in social media for patient recruitment

    Sara James

    Sara James, Global Enrolment Consultant for Europe, Eli Lilly

  • Two Eli Lilly social media pilots - diabetes and head & neck cancer
  • hat worked, what didn't work
  • Lessons learned for future social media strategy
  • EU/USA differences
  • 15:10 Afternoon Tea

    15:40 How to create a patient recruitment website that works

    Tim Benjamin

    Tim Benjamin, Managing Director, TreatmentTrials.com

  • How to create website content that appeals to patients
  • How to drive patients to your recruitment website
  • How regulatory issues impact on web-based patient recruitment
  • 16:20 New Technologies: Preparing your internal team for a study using tools of the 2.0 age so that your clinical trials data is processed in a timely manner

    Elizabeth Mascherino

    Elizabeth Mascherino, Manager, Global Trial Optimization, Merck & Co.

  • Technology Today
  • Technology and Clinical Trials
  • My Study Needs
  • Turning Skeptics into Supporters
  • Case Study
  • 17:00 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    Sanjiv Kanwar

    Sanjiv Kanwar, Managing Director, Polaris BioPharma Consulting

    9:10 Partnering with advocacy groups for recruitment

  • What do advocacy groups do?
  • How are they structured?
  • What's the best way to engage with advocacy groups?
  • How to work with these groups for recruitment, including case studies
  • Roz Partridge Round

    Roz Partridge Round, Global Patient Recruitment Specialist, Innovative Trials

    Kate Shaw

    Kate Shaw, Global Patient Recruitment Specialist, Innovative Trials

    10:00 CROs and patient recruitment

    Diana Anderson

    Diana Anderson, President and CEO, D Anderson & Company

  • CROs are getting more involved in patient recruitment drives
  • Working with CROs to evolve the best patient recruitment strategy
  • Best strategies for CROs organising patient recruitment
  • Experiential examples
  • 10:40 Morning Coffee

    11:20 Challenges of recruitment and retention in resource-poor countries

    Amina Jindani

    Amina Jindani, Centre for Infection, St George's Hospital Medical School

  • Focus on trials in Africa
  • Importance of understanding the differences of procedure and timescale required
  • Case study examples
  • 12:00 Overcoming Barriers to Paediatric Recruitment and Retention

    Jane Lamprill

    Jane Lamprill, Paediatric Research Consultant, Specialist Medical Writer for Children, and Member FP7 Ethics Panel, European Commission

  • Paediatric Investigation Plan - don't panic!
  • Paediatric protocol and ethical considerations
  • Effective communication with parents and children
  • Paediatric patient recruitment considerations
  • Strategies to prevent wastage of your time and finance
  • Examples of best practice
  • 12:40 Networking Lunch

    13:50 Successful patient recruitment in acute setting trials

    Annelies Legters

    Annelies Legters, Patient Recruitment and Retention Specialist, Lundbeck

  • Examining the main differences and what can be learned from patient recruitment in acute setting trials
  • Real life examples of new methods for recruiting patients
  • How to expand the patient awareness of acute setting trials
  • Ensuring that protocol planning is not overly rigid
  • Real life strategies of how to keep site staff and patients motivated
  • 14:35 Q&A Breakout Session

    Sanjiv Kanwar

    Sanjiv Kanwar, Managing Director, Polaris BioPharma Consulting

    15:05 Chairman's Closing Remarks

    Sanjiv Kanwar

    Sanjiv Kanwar, Managing Director, Polaris BioPharma Consulting



    Millennium Gloucester Hotel

    Harrington Gardens, London, United Kingdom

    A number of our clients have been approached by third party organisations offering to book hotel rooms. We would advise that you do not book through them as they are not representing the SMi Group. SMi Group books all hotel rooms directly. If you are approached by a third party organisation then please contact us before making any bookings. If you have already booked a hotel room using a third party organisation, we would highly recommend contacting the hotel you were booked into to ensure a booking has been made for you. We would also advise you to please check the terms and conditions of the booking carefully.


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    Millennium Gloucester Hotel

    Harrington Gardens
    London SW7 4LH
    United Kingdom

    Millennium Gloucester Hotel



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    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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