SMi's 8th Annual Smart Water Systems conference returns to London in April 2019

Now that the water companies’ business plans have been submitted and OFWAT have entered the next critical phase of their price review process - scrutinising each and every plan in detail to ensure they are robust enough to deliver a high quality, affordable and resilient service to customers in the years 2020-2025 and beyond.
SMi’s 8th annual Smart Water Systems conference will highlight the methods the water companies are using to ensure the goals and targets that have been set are reached and exceeded. Focussing on how new technologies, IOT and Artificial Intelligence can help to produce and analyse real-time data to ensure more efficient leakage detection and management; leading to better customer engagement and subsequently decreased customers water usage.
Case Studies from Water Company in the UK, Europe and Middle East - that are already advancing with smart network technologies and strategies - will discuss the critical need for accurate, clear and manageable forecasting for consumption of water. Looking at new technologies and innovations that show best solutions for monitoring and metering; understanding of customer expectations, data-collection tools and handling of 'big' data.
An update on the smart water meter roll outs that have been happening across the UK and parts of Europe will be a special focus exploring in detail the challenges and new developments of this implementation - such as increasing water demand, meter reading challenges and customer focused approaches.

Gather first hand insight into what OFWAT thought of the water companies Business Plans and what is needed moving forward to reach their goals/targets.
Learn how data can help water companies persuade customers to use less water
Water2020 update and future developments needed in the water industry.
Discover how Data Analytics can lead to more efficient leakage detection and management
Updates on smart meter programmes and Results of Smart Meter Trials – showing the challenges facing water utilities after the smart meter roll out, as well as the lessons learned
Explore whether IOT, AI and Automated Water Management can improve customer engagement and make networks more efficient
Find out what was learnt from the adverse weather conditions of 2018 and how we can ensure water supply is not affected by future disparities
Develop an improved understanding on the benefits of Integration of big data between companies
Discover new technologies and networks that could change the future of the smart water industry
Learn the hidden value of information that can be extracted from smart meters and what to do with this new data
Find out the best solutions to customer related issues such as customer engagement and customer-focused approaches

Metering Strategy Manager,
Leakage Strategy Manager,
Water Efficiency Manager,
Director of Asset Management
Sales Director,
Marketing Manager,
Business Development,
Network Manager
Asset Manager
Solution Provider
Innovation Manager
And lots more!
Advizzo; Aguas de Alicante; Anglian Water; Anglian Water Services; Anglian Water Services Limited; Aquametro AG; Arqiva; Arthur D.Riley; Asaheep Trading Est; Bristol Water plc; CMI Balteau; De Watergroep; Diehl Metering; Elster; Energy Saving Trust; Gutermann Limited; IBM Global Services; Irish Water; Jersey Water; Kamstrup A/S; KERLINK; Korean University; Mace Group; Northumbrian Water; Oxera; Royal HaskoningDHV; RWW / LebensraumWasser.com; Schneider Electric; Scottish Government; Scottish Water; Severn Trent Water; South East Water; South Staffs Waterá; South West Water; South West Water Plc; Southern Water; Suez Advanced Solutions; Sutton & East Surrey Water Plc; Thames Water; Thames Water Plc; Trimble water; United Utilities Plc; University of Exeter; VCS Denmark; Veolia; WallaceTransform; Water; Water Industry Process Automation & Control Group (WIPAC); Water Turbines; Waterbriefing; WaterSmart Software; Welsh Water; Wheatley Associates Ltd; Xylem;

ACCIONA AGUA, S.A.U.; Acrobat Carbon Services; Advizzo; Anglian Water Service Limited; Anglian Water Services; Artesia Consulting; AYSA; Bentley Systems International Limited; Bluefield Research; BlueTech Research; CMI Balteau; De Watergroep; DecisionLab; Diehl Metering; Dwr Cymru Welsh Water; Echologics BV; EDMI; Elster; Force Technology; Gemserv; Global Water Intelligence; Gutermann Limited; Irish Water; Jersey Water; Kamstrup A/S; Mott MacDonald; Northumbrian Water; Northumbrian Water Group; Ofwat; OS; PennWell International Water Group / WWi magazine ; Quensus; Rotork; Royal Haskoningdhv; Sensus; Sensus UK; Severn Trent Water Ltd; south east water; South East Water Ltd.; South Staffs Water; South West Water; Southern Water; Sutton & East Surrey Water Plc; Thames Water; The Behavioural Insights Team; The Water Report; United Utilities Group PLC; United Utilities Plc; VCS Denmark; Veolia; Vitens; Water Research Centre Limited ; Waterbriefing; Water-link; WaterSmart Software; Welsh Water; Wheatley Associates Ltd; Xylem;

Sponsors and Exhibitors


Holiday Inn London - Kensington

Wrights Lane, Kensington, London, W8 5SP, United Kingdom

Sponsors and Exhibitors


Sponsors and Exhibitors

Based on our +25 years’ of experience in the water industry, we provide utilities around the world with state-of-the-art ultrasonic water meters, high-performing remote reading solutions, advanced monitoring of pressure and leakages as well as intelligent data analytics. We deliver solutions in all shapes and sizes. From individual meters and remote reading systems to fully automated service solutions. Despite every project being unique, the starting point is always the same. You, the customer.


Sponsors and Exhibitors

Sensus helps water utilities to reach further through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with our customers to anticipate and respond to evolving business needs with innovation in communications technologies, advanced metrology, sensors, data analytics and services. With its acquisition of Sensus in November 2016, plus subsequent market leading technology acquisitions, Xylem has brought best-in-class technology solutions together, to create a full end-to-end offering to the global water market delivering an unmatched combination of technology and services. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise.


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Holiday Inn London - Kensington

Wrights Lane
United Kingdom

Holiday Inn London - Kensington



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CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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